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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,809 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Gift for My Wife!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, and she absolutely loves it! The copper rose color is stunning, and it’s packed with great fitness features. It tracks everything she needs and is super easy to use. Highly recommend it as a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older Fitbit. Love the large colorful face. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It’s comfortable to wear, light weight and water resistant!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was easy to setup and the battery life for me is about 3 to 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit. Upgraded from the Versa 2. Love the new charger and the new band connection. Battery life seems to be much better as well. My Versa 2 band connection broke which is why I upgraded. I was glad to see the new, better connection. A few new features as well and new clock faces are great. We'll see how long this one last. I only got 2 years out of my Versa 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lets you know, how many steps, I need to take. Easy to read, face. Band is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, everything I wanted it to be. Looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Great sales team. Thanks to all the sales team in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a high-quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-quality product strength and toughness

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks. High-tech and convenient to use, love this thing so much!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    great gift item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perform as ad said, long battery life, easy operate

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate tracking, Sleep tracking

    Rated 5 out of 5 stars

    Best Fitbit ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it tracks my sleep, my heart rate and it's bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his birthday gift very much It's his favorite out of all the rest of his birthday gifts. He love me even more.. lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Familiar Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2.5 years, my Charge 4 conveniently died during Fitbit's Black Friday Sale. At first, I was considering replacing it with a Charge 6, but the reviews scared me away. I looked at other companies but chose the Versa 4 based on its longevity in the market, my experience with the brand, and the 7-day battery life between recharging. I can't imagine having to recharge every day or two. The suspicion about my 3rd Fitbit being too big for an 8" wrist was wrong ... it's twice the size of the previous Charge 4 but wears the same, for me. I only care about tracking heart rate, O2, sleep, steps, and exercise so the additional features aren't used but they are there if I choose to in the future. Is it 100% accurate? I doubt it but it's close enough for me. My only ding on this Versa 4 is the original band it came with. There was no allergic reaction, but I found it too difficult to work with. I bought two bands from the Fitbit website (black leather and charcoal textile). Both look good, feel great, and changing them is easy. I hope this lasts me 2.5 years like the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the Versa Lite that it is replacing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife & I both have this version of the Fitbit. It’s her 5th Fitbit different versions and she love this one! It’s very close to the Apple Watch & checks all of the boxes that she likes and needed. The battery life goes for days which does make it easier for me since I work out of town a lot and sometimes forget my charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice step up from the skinny fitbit. Easy to read and the display is bright

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kathy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to get my Fitbit to get past setup. It keeps going back to setup. The screen will go black and I have to put it on the charger to get it to turn back on. Then it goes back to setup mode again. The watch says 99% charged. I would like to send it back for refund. Not what I was expecting.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, KathleenB. We’re sorry to hear you’re having such a frustrating experience with the setup process for your Versa 4 — we get how annoying that can be. We’d like to look into this and get it up and running for you. Reach out to our team here: https://support.google.com/fitbit/gethelp

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. It has everything but I haven't found where I can change clock facing unless I go to the phone app. Battery life is great. It last at least a full week. All other components, emails, phone calls and messages great. I love the fact that it can determine your everday walk from walking the trails and excercises. I would recommend this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Vers4 was a GREAT deal through Best Buy. It looks good and works perfectly.

    I would recommend this to a friend