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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,809 reviews
  • Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fit, looks really nice. Replaced my Fitbit because the case broke. This is a larger screen. Still haven’t gotten my sleep tracking set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome works great... bought it for my brother he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE MY BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Versa 4 Smartwatch!!! Everything I have bought from Best Buy has always been really great. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this for my wife she loves it. It has great third party accessories support, works great she loves all he features, battery life is awesome. All in all happy wife.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Band isn't cool but love the device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it except the band. I may possibly be allergic to it. It burned my skin causing a burn bruise

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, LaRue. We're sorry to hear that you're experiencing discomfort when wearing the band of your Fitbit Versa 4. We recommend trying these tips:

      * Keep the band and area under the device clean and dry
      * Make sure the band isn’t too tight
      * Give your wrist an occasional break—remove the device for an hour after prolonged wear

      Find our complete wear-and-care instructions at fitbit.com/global/us/product-care After your symptoms subside, try wearing your device again while using the tips above. If your symptoms return, we suggest you stop wearing the device and consider one of our alternative band options. If you’re using a band made by another manufacturer, instead use the Fitbit band that came with your device. For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Christmassucess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas, she absolutely loves it. She had only older version and it was time for an upgrade. She loves the new style and features, happy wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBIT VERSA 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this smartwatch, I had to call Fitbit to help me with navigating through the instruction manual as it used words that wasn't on my watch, but after talking with someone I am loving it thus far It's a great buy for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Fitbit and am so happy to be able to count my steps and monitor my sleep and blood pressue. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4 benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this version of Versa and am enjoying the additional benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Santa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Santa for the nice upgrade, and I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife here! I Love it! I own a daycare and its soo nice being able to see calls and messages on my wrist! Plus super easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a older midel but its a great product. I bought the one I have is from Best Buy and its still working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fitness tracker in 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Versa 4 is a great alternative if youre not looking for a wave of notifications on your wirst. I love the fact that i can view everything health realated all at a few swipes rather than swiping, clicking and pressing buttons on the watch. ON SALE OFTEN, buy for $160 if you can. Dont play yourself out there lol. Of course you can connect your phone to the fitbit for notif use but for peope who dont like that, this is the best option. Especially since the app lets you monitor everything youd like to know that you cant find on the actual watch itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit makes amazing products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this item. She said it does exactly what she needs to do and is extremely happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Versa 4 rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Versa 4. It has all of the features that I was looking for. Long battery life. The rep at Best Buy was very accommodating.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Lost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Fitbit for several years. I lost the last one when the band broke. I was without it for several months. I glad to have one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It has been a great tool to being consistent in my healthy journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. Good quality, price and the customer service on Best Buy was very professional and fast. I ordered it in the morning and half an hour later is was already available for pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this smart watch. It does what I want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Versa 4 Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. It does everything i wanted it to do. I really love the options i have available on the watch. Only disappointment is the sound is not loud enough to hear responses. You have to move it to your ear. Even with volume all the way up.

    I would recommend this to a friend