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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2809 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, impressive battery life, and user-friendly interface of this watch. Users also frequently praise its comprehensive health tracking capabilities, including sleep, step, and heart rate monitoring, alongside its sleek and lightweight design. While the device is highly regarded, some users have expressed concerns regarding the quality of replacement bands and occasional difficulties with phone connectivity and syncing. Additionally, a few customers have reported issues with water resistance, suggesting caution when exposing the watch to water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,809 reviews
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes up every now and again. Overall I'm happy with it.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      We’re glad you’re enjoying your Versa 4, ChrisK! If you experience any further issues, a quick restart will resolve most problems. Press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

  • Rated 5 out of 5 stars

    Easy to use and pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch that is user friendly and very comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Versa 2. The time is smaller than my old watch therefore I have to grab my glasses to see the time. Some of the technology improved and some they took away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ToddC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit saved my life. A heart rate pattern was shown to a doctor and after testing I had afib. It had it corrected. This is my fourth Fitbit. I wear them out working on a farm. Always a Fitbit owner from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful watch with easy to use. Loved for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its more accurate that the amazfit Blip 6. I expected to not be able to use most Apple features, but i read that you can at least use Google maps with it. You can’t. So I ended up returning it

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts with us, Eddy. Even though you’ve returned the Versa 4, your feedback is valuable to us and we want to hear more — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 4 out of 5 stars

    Fitbit good except for O2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well except the oxygen app will not load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Finley Versa 4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only negative is it fails to give the O2 percentage level sometimes and when it does show it, it is almost always 93%. When I check my O2 percentage level with another device, it is always 98% to 100%

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife not what I expected couldn’t connect with the phone. Unable to receive calls.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, WilmerF. Sorry there has been an issue setting up the Versa 4 — we understand how frustrating this can be. Here are some steps to get your device up and running:

      1. Uninstall and reinstall the Fitbit app.
      2. Try to manually sync your Fitbit device.
      3. Check your phone permissions.

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

      If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fitbit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have charge almost every day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but have to charge almost everyday. Love the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    active use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, it helps me with keeping track of my health

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a fitbit versa 2. So for, i am pleased. Only complaint is the screen appears to not be as sensitive to touch as the versa 2. This has been a hassle when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and love the sat monitor! Came in helpful for respiratory infection in. Getting over!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the other watches I didn't care too much for it

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, OrianJ. Sorry to see the Versa 4 may not have been what you were looking for. Your insights are valuable and we'd like to hear more about your experience. When you get a second, talk to us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    great product and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to locate and staff helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what was wanted color, size, and it fit nicely!!! This was the type that she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for keeping track and maintaining workout goals. Multi functional makes this a must have for hiking, running swimming or virtually any activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I loved my Versa 2 and thought I’d upgrade to the next generation. It’s slightly different and I do miss some of the features I’m used to, but overall satisfied.

    I would recommend this to a friend