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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2809 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, impressive battery life, and user-friendly interface of this watch. Users also frequently praise its comprehensive health tracking capabilities, including sleep, step, and heart rate monitoring, alongside its sleek and lightweight design. While the device is highly regarded, some users have expressed concerns regarding the quality of replacement bands and occasional difficulties with phone connectivity and syncing. Additionally, a few customers have reported issues with water resistance, suggesting caution when exposing the watch to water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,809 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great, but empty app store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is great, so is the run time between charging. But there are next to no apps for it. That's a big disappointment. I lifted my hand up and bumped the underside of my desk at work, scratch. My Versa 2 got slapped off doorways and such daily *I may be a bit clumsy* and didn't scratch... The new band they're using is pretty great, very comfy. I do like that a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Versa 4 Smartwatch has an easily readable screen. Perfect for mature eyes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fit bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I'm happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of setting up the convenients to use can see very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter to replace a very old garmin. She love the watch and the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend is a gift, and she loves it! It works well with the cell phone receives messages and track fitness.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It stopped working for no appparent reason

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Nesha1. Sorry to hear you ran into some issues with your Versa 4. We’d be happy to investigate and get your device back up and running. When you get a moment, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her newest fitbit with all of its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have depended on fitbit products for several years. Mostly the different version of fitbit watches have been very dependable. I like their capabilities for health guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fit bit. Easy to use and sync. Sleek and modern. Matches all my outfits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Easy to read and to navigate. I love all the health information that you are able to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exercise buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the benefits of my new Fitbit. I was mainly interested in tracking my daily calories burned and more accurate measure of walking jogging steps. I am happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch, works accurately and cute. I love the color of the fitbit and will be getting some more bands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for fitness, I think has better tracker than the apple series 8, is more accurate. Unfortunately I need a watch With all the futures. :-$

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so smart, especially "customer" service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don"t buy it, and DEFINITELY don't purchase it from BEST BUY. I've only had the Versa 4 for 3 weeks today. Shortly after purchasing I had issues with settings changing on their own. Do not disturb and Sleep mode would turn on without me doing it. I only noticed because I wasn't getting notifications. One night the versa 4 locked up with both DND/Sleep mode turned on, and I had to do a factory reset. That was literally no more than 2 weeks after purchase. Syncing has been a MAJOR problem. It was glitchy at first but has only gotten worse. It currently has not synced since yesterday morning. The only way I've been able to force it is turning off both the device and my phone, or reinstalling the app etc. There have also been gaps in time of recording heartrate. I reached out to Best Buy maybe 36 hours past the 15 day "price match/return period" (that I was unaware was SO soon until I spoke to them), and Best Buy would NOT help at all. I tried again today. Nope, nothing. Not with the price match or return on a defective device. I have reached out to Best Buy twice, to no avail. Had it been a month or so later I could understand, but it was 16 days the first time. The end result, I'm paying full price for something on sale $50 less right now, and I've been in contact with Fitbit and they have to replace it. Too many problems...not worth it!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BethannK. We’re glad you’re getting a replacement Versa 4. That being said, we’re sorry your experience wasn’t the best and we hear your concerns regarding syncing issues and inconsistent heart rate. We’re available 24/7 to look into these issues should they come up again with your replacement — don’t hesitate to reach out here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    One of the best smartwatches out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Versa Fitbit Smartwatch. I have been wearing Fitbit watches for years and this by far is the best for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Versa 4 so I ordered one for my husband too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKED IT BUT WOULD LIVE IT IF I COULD DOWNLOAD APPS FOR EXAMPLE SPOTIFY TO NAVIGATE THROUGH THE MUSIC ON THE WATCH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable and easy to clean. When paired, it needs to be synched daily to update the nights sleep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! As advertised! Only downside, said out of stock online, Unable to purchase online had to go into the store to purchase.

    I would recommend this to a friend