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45575 Dulles Eastern Plz
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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 169 reviews

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Pros mentioned filter

Cons mentioned filter

75%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the brightness, easy setup, smart features, voice control, and compatibility with Google Home. However, some customers have concerns about the adhesive quality, connectivity issues, the product being expensive, the length of the strips, and the overall price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 169 reviews
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great accent lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These accent LED lights were a breeze to setup, color options are decent when using the GE app (more on that later), can be cut down to size for where you plan to place it; can be extended if you don't cut it. This GE smart LED light strip works great and integrates well with Google assistance. What I found though is that when you pair this with the google ecosystem, the color options are not as extensive if you were to just control the light from the GE app instead. Once you pair it with the google assistance though, you lose the ability to change the colors from the GE app, and instead have to use the stock colors from the google app. That is the tradeoff for automation. These lights get plenty bright underneath our entertainment center which we use as accent lights. Likes: Color options from the native GE app; plenty long for most applications out of the box; can be extended if you want to add on more LED light strips; gets plenty bright Dislikes: Google assistant integration removes some of the color options; resetting this to factor settings is a pain (look for the video on plugging/unplugging the GE smart lightbulb, it's the same concept Oh, by the way: This strip has a sticky 3M backing and it's been just fine with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Alexa compatibility

    Rated 2 out of 5 stars

    C by GE smart strip

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light stip is good and serves it purpose. The pros of the ligt are as below. 1) The colors produed are rellay great. 2) The quality of the strip is also great. The main cons of this light are as abelow. 1) Too pricy for the service provided. 2) Very bad interface. a) Do not connect to Alexa. b) It will connet to Google home, but after a lot of try. c) Very had to get connected to C by GE app also (Which is the main interface to control this light :) ) 3) Very hard to reset. 4)

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for providing your feedback it is greatly appreciated. We will share your thoughts with the development team for future improvements. If there is anything we can do for you or if you have any questions, please feel free to reach out to us at 1-844-302-2943 or by emailing us at [email protected]. We want to help.

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these lights as a cheaper option for my bedroom TV and I love them. They are not the easier to bend when trying to wrap around the back of the tv but it all came out great in the end. Would definitely purchase again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use
    Cons mentioned:
    Adhesive, Length

    Rated 4 out of 5 stars

    Great Bias Lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a Labor Day sale to replace my rather lackluster light strip I got off Amazon. Suffice to say, it absolutely shattered those cheap things! It's got it's pros and cons however. Pros: It is blindingly bright. I'm serious, it about burned me AND my girlfriend's corneas when we plugged it in for the first time. It's also very easy to setup on it's home app and Google Assistant, connected fast and easy, works very well and hasn't failed me yet. Cons: It's by far, nowhere near 80 inches long, with the power cord sure, but not the strip itself. It only went halfway around my 55 inch TV and I had to grab a couple of extension strips to finish it up (also falsely advertised as 40 inches). Small gripe, but it's not the most flexible or incognito light strip to use. You're going to have to fight with this thing to get it around corners. Perhaps the biggest con is that the adhesive on the strips is abysmal. By that, I mean all but non-existent. You will absolutely need to invest in double sided tape and the really good kind, because these things are pretty bulky and on the heavier side. All in all, I'd say the pros level out the cons fairly well, but if this gets a revision or newer version at some point, this problems need to be ironed out and it'll be as awesome as it should be. I'd still recommend it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Kopo, we thank you for taking your time in writing this review. Glad to hear that you're enjoying our Smart Light Strip! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Brightness, Ease of use, Quality

    Rated 4 out of 5 stars

    Great quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these light strips might not be as versatile as other brands like Phillips Hue, they definitely do a good job, and are very bright and colorful. Setting the lights up with the C by GE app and updating the firmware was very simple. The only issue I have with these light strips is the lame adhesive backing. You will definitely have to purchase additional adhesive or a strong double sided tape, such as Gorilla Glue, but this is a product of great quality and I really like it a lot.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, thanks for bringing this to our attention, we appreciate, despite the adhesive being lacking in your experience, you've continued to enjoy the product as a whole! Let our support staff know if there is anything we can assist with at 1-844-302-2943.

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Cool Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally only bought one of these but I after I set it up in the archway and played with the colors and brightness, I bought 4 more. I set one up under my workbench, which is a lot handier than trying to install a bulky florescent light. And I have the added advantage of voice control. Easy to set up to Alexa via the GE app. Only downside is if the wireless goes out there is no voice control but you still can control it from Bluetooth. Make sure to clean the surface you are attaching the double sided tape to otherwise it won't stick very well.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great light, just disconnects sporadicaly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great range of color and brightness. They easily connect to Google Home. My only complaint would be that they seem to disconnect and not respond if left on for a long time. This means they then need to be unplugged for a while to reconnect automatically. This seems to also occur with my C by GE white bulbs. This was a great Deal of the Day; as someone who is about to build his first house I couldn't pass them up even if I couldn't use the bulbs at the moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun product easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for behind my 60" tv and it worked great. Had to tape it in place where I wanted it around the back edge then pull the backing off to stick it. Had to pinch corners to make it go in 90 degree turn but it works fine. We've been having a blast changing the colors from the app. It's easy to get set up. Just plug into the wall then download the app, sync it and done. Definitely will buy more from this line.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Krystal, Thanks for the review we appreciate it and we are happy to see that you are enjoying the Light Strip! The other way to get this strip to a 90 degree angle would be to get one of our 40" extensions, it comes with an adapter for this process.

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Adhesive, Connectivity

    Rated 3 out of 5 stars

    I wouldn’t suggest.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are bright. The sticker doesn’t hold to the wall. You cannot connect 2 80” strips together. You have to buy multiple 40” extension strips. The marketing is not clear

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jordangray25, it is true you need the light strip extension to add further lights to the light strip. If you have any suggestions on what we could be doing better, we'd love to hear them. If you would, please email us at [email protected] and let us know any ideas you may have. We're always looking to improve. Thank you for the feedback.

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good Value At Under $50 - Read before you buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are OK light strips. They do not pair well at all with the C by GE app. It takes many many many many many many many.. many tries. It pairs quick and easily to the Google Home app. I picked these up for a steal during Black Friday. They are a excellent calue for your average consumer. If you are a DIYer you can create better a value. Here's what they look like on Youtube https://youtu.be/bYFFEZsjZj0 .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Adhesive

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy with Google home. After that it was all downhill. The 3M adhesive didn't stick to my entertainment center , TV, or wall. The millions of colors stated are not available in the google home app either. GE and Google really need to work this out. Stays connected to Wi-Fi well and voice commands are nice.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it. We're sorry about you having issues with the 3M adhesive as well. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    CHRISTMAS PRESENT FOR SON

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this light strip. He uses it as his primary light in his room now. Can be voice controlled with the Google Home to turn it off or on and to change colors. Its regular price was way too high but got it for about 1/2 price around Christmas time when bundled with some other smart bulbs. Would recommend using with the Google Home app; the GE app is way to buggy and inconsistent.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Wyliebar, we appreciate the review and we are happy to see that your Son enjoys our light strip.
      Feel free to give our support a call if you are having any issues with our app.
      Contact us at 1-844-302-2943 or email us at [email protected], we'll be more than happy to assist.

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Great led lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights, very bright! Easy to install and use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Length

    Rated 3 out of 5 stars

    Borderline False advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mentions you can extend these lights up to 32ft. but it doesn't tell you you can only** do this with the overpriced extension kits. I bought 2 of these kits and when they connect, the connection does not lay flat and i'm afraid of flattening the male and female connectors and potential damaging the pins inside.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      You should be able to flatten the light strip without damage to the pins as long as the connection is secure. You may try and put a little electrical tape around the joint to ensure that it does not come apart while you are working on it. Alternatively you can remove the adhesive covering and put the first light strip down, then once the first strip is set, place the second one/extension in its proper place. At the joint, tape down the 2nd strip with a piece of electrical tape going perpendicular to the strip. Thank you for the feedback.

  • Rated 3 out of 5 stars

    A few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light itself is great and it connected easily, however, it unpaired from my app and I haven't been able to figure out how to reset it. There are instructions for resetting the bulbs online but not the smart strips. I only had about 2 weeks before I had the issue and I'm still having it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Nice product, needs google hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color was bright and vibrant. It worked through the app, but I was told it is compatible with Alexa without a hub. It very well may be; but I was not able to get Alexa to communicate with it. I ended up returning it, but only because I couldn’t use voice control.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for writing this review we appreciate it so much! The light strip is compatible with Alexa but does need a C by GE smart hub to be successfully connected.Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Great for pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bright, easy to change colors with in phone app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jazz, Thanks for the review we appreciate it! Glad to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Upgrade the firmware first!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights work great after you get the, all connected. I set mine up with a bridge to work with the HomePod. Save yourself a headache and make sure you download all the firmware before trying to change the light color. Very bright colors and paired with two color bulbs and it makes some great scenes!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, glad to hear updating the firmware solved your problem! Please don't hesitate to give us a call at 1-844-302-2943, or email us at [email protected] if you have any questions or concerns about your Light Strip.

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great Led Strip.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can program it to come on and off. It also changes colors which is really cool. You do have to download the app on your phone to change the color and program it. Kind of pricey but I got it on sale for $43.99. Used it in the kitchen underneath the cabinets which lit up pretty good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Pcrepairs956, the automations feature is definitely very handy. Paired with the many colors of the light strip you can do some very creative and fun things. We're glad you found good use for the Light Strip and that you are enjoying it! If you ever need anything please give us a call at (844) 302-2943. Thank you for your feedback.

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Nice color light strips for Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these lights as I put them in my kitchen under cabinet and a living room accent light. The only thing I wish is that I could use the c by GE app and Google home app at the same time. The c by GE app has more color choices with their pallet but I want to use the voice control of Google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      You can use both at the same time. You would need to utilize one of the C by GE hubs, however. The devices that serve as a hub for the bulbs are the On/Off Smart Plug, In-Wall Wired Switch, or the C-Reach. We recommend the on./off plug. Simply set up the devices (lights and plug) in the C by GE app, then link your C by GE app account to your Google Home app and viola! You have the voice control and the color control you desire. Thanks for the feedback.

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