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Customer reviews

Rating 4.3 out of 5 stars with 1790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,790 reviews
  • Rated 4 out of 5 stars

    C by GE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulbs. Somewhat easy to setup with google but looses connection and will stay on and won't shut off, so have to go threw a lengthy process to factory reset.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry you had to reset the lights to get them too reconnect. What often help and is a least invasive thing to try would be to power off the google speaker for 1 min and power back on without having to reset bulbs. Feel free to contact us if you need any assistance at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 3 out of 5 stars

    Works well but might have trouble with Alexa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a little confusing, if you setup through your Google home you can't use the C by Ge app if you want to do a routine, however from what I got from the support from C by Ge that you can through the Google home app somewhere in that setting. I was hoping it'll work with my Samsung TV I recently got but no. I kept it anyway because we got a lot of free Google home mini's. I wasn't able to get the Alexa to work with it but it's whatever don't have many of those around the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences and providing feedback. If you are still having issues with Alexa integration please reach out to us at 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Love the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little difficult to hook up to my Alexa but I have the app on my phone so that is the way we turn it off and on. It mostly works with Google and I like my Alexa so I am going to continue to use the app on my phone. If your phone is dead you can still turn the light off by the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Great Price Point !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent links right up to the google nest no glitches that havent been able to be fixed ! Just make sure you only link to Nest vs using manufacturer app first :D if not you'll have to remove then change device to new service you want to use !

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for that heads up I hope that will help someone who is in need of that! Thank you for your review we hope you enjoy your new lights. -C by GE Support

  • Rated 5 out of 5 stars

    Great deal for smart bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale. Works great with my Google home mini. Sometimes my router kicks them off the wifi but that is my routers problem. I appreciate all the work my local Best Buy has taken to social distance and serve customers at the curbside! Thank you!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're very happy to see that you had a great experience purchasing our bulbs! Please feel free on contacting our support if you have any questions or concerns at 1-844-302-2943 or [email protected]

  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a tad easier to configure, but the GE app updates made the process a little better. Google Home app is probably the way to go for the best setup experience.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback AricMedia. We are glad to hear that you are happier with the improvements we've made to the app.

  • Rated 4 out of 5 stars

    It does what I intended for it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these so I could have a light on a timer for when I am away. They do this just fine. However, it is the only lightbulb where I had to update the firmware on.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Thought this was compatible w Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use with Echo device and was not able to. Gave them to someone to use with google. No idea if they work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for stairways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use these in my halls to light the stairway so as to not having to flip switches every time. used with alexa, i can turn off light after reaching room off hallway. also good for basement that has different switches for different parts. ability to control brightness is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great as smart bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with my nest home. Both bulbs went into my bedroom on opposite sides of the room. I started with one bulb at first to see if I would like them. It was installed in my lamp on my nightstand and worked great for the most part. I bought a cheap floor lamp to put the other bulb in a few weeks later and that’s when everything went downhill. I set up all my routines in google home and went through them testing their capabilities and all was well. The following morning is ask google to turn on the lights and I’d get the ‘something went wrong’ error. The bulbs would no longer work with the app or my assistant. So I reset the bulbs, which is an annoying procedure in itself, and paired the bulbs again. A day later and they lost connection again. I downloaded the ge app and connected them to that and found they had a firmware update available. I installed it hoping it would fix them, it didn’t. The only info I can find online is to reset and re-pair which lasts a day at most. They seem to work fine with the ge app but that’s not why I wanted them. Maybe they work better with the ge hub? Not sure. I’m not buying another piece of equipment when they should connect directly and work out of the box. I purchased two Phillips hue bulbs to try out and they have been working perfectly so far. I would not recommend the ge bulbs to any one just getting started with smart lights like myself.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, we're sorry about the inconvenience, please contact our support staff at 1-844-302-2943. We would like to look into what might be going on, and help you in any way we can. Thanks for the feedback!

  • Rated 5 out of 5 stars

    Cheap and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs do what they say - offer smarts without the use of smart hubs if you have Google homes already. One caveat is that since it's Bluetooth based, the Google home speakers must be within range, likely the same room. Great add on to the smart speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    Good bulbs, but not easily compatible with alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright, dependable, long-lasting. Had problems pairing with Alexa. Best if used with C by GE base controller.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it. In order to add our bulbs with the Alexa app a C by GE smart hub device is required. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Yellow light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this bulbs , but I returned them , Does not works good with Google Home Insignia from Bestbuy, I bought Phillips Hue instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    Great lights, difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dim, they turn on an off. You need to purchase a hub if you want to control them by voice. That is another $50. Better options!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice lights, easy to set up, only thing that kind of bugs me is that on the box its says soft white but when lit, they're a little orangey-ish, but its not that big of a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what they are.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review for these bulbs is the same as the other RGB one. (same generation.) Same bugs. But newer generation seems to be much better.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, we're happy to hear you are enjoying your new devices. We appreciate the time you took to leave us some good feedback! Thank you for continuing to choose GE for your smart home needs. -C by GE Support

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    They work well with Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well with Google but will not work with Alexa without a hub, that is the one drawback that I found with the.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The only bulbs I'll use from now on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just so handy to have in every room and even outside as a porch light. I can control them no matter where I'm at. I tell google assistant to turn on porch light at night during my trip home and when I arrive I can see where I'm going. Just so dang useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great smart bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that I ran into was when I switched the bulbs into a different location. Note that they have to be used in the same room with google assistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dimmable light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great light bulb. It is dimmable and best it does not need a bridge or hub to connect. You just need th google home app And a google home mini

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Fred, the integration with Google Home is definitely very cool and useful! We're happy to hear you're enjoying the bulbs as well. If you have any questions or concerns please give us a call at (844) 302-2943. Thank you for the feedback.