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Customer reviews

Rating 4.3 out of 5 stars with 1790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,790 reviews
  • Rated 4 out of 5 stars

    Excellent Lumen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product puts out fantastic light. And helps me with my bad back from having to get out of my chair to turn off the hallway light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Dim light

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit expensive, lighting is dim, easy to install and work with virtual assist

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Rahul, thanks for the feedback we appreciate it. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that the lights are dim able, and work with Google home products. Only down fall must be in a regular on off lamp not a three way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good addition to Google Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with Google Assistant. Had trouble setting up from the start but C by GE support was able to assist.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are very happy to hear that the Support Team was able to get you taken care of! Thank you for the feedback and review.

  • Rated 5 out of 5 stars

    So so

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the money I would buy the Phillip hue lights instead. We ended up returning these lights. Not very easy to set up automation

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Sushiman, Thank you for taking the time to share your thoughts! We appreciate the feedback.

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Basic light bulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulb works as a basic bulb. Purchased for my mom's home automation. Had a hard time connecting with Alexa. For stable connection was recommended to purchase the C by GE smart plugs to act as bridges. Returned and went with SENGLED starter pack that came with a bridge; better connectivity with SENGLED.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Andrew, we are sorry that you are having issues with our products and would like to assist. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist!

  • Rated 3 out of 5 stars

    Great concept

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they could be used with echo devices straight out of the box. That's not the case. You need a bridging device that can link them up with echo devices. That said, these bulbs look pretty well made and work like normal energy efficient light bulbs even if you don't have a bridge or smart device. I got them on sale so I decided to keep them anyway until I can use them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received these for free with the purchase of a Google Home Mini Smart Light Starter Kit. It was a great deal and I love being able to turn off my kids' lights without having to walk all the way down the hall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bulbs. I did run into multiple problems when trying to set up more than one. But overall a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Didn’t work well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was too complicated to work with our Alexa, so we chose smart things instead.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Lights false advertise with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights doesn’t work with Alexa. After hours trying to set it up, the skill on Alexa doesn’t work. Waste time but the good thing is the lights work with the app and automation. Lights are not white but yellow. Planning to return because it didn’t work with Alexa and that was the reason I bought it.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jorge, we're sorry that you are having issues with our bulbs connecting to Alexa. The C by GE bulbs require one of our hubs in order to connect to the Alexa devices. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll be happy to assist!

  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great idea and technology has come along way since i was a kid. I’m enjoying the functionality of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hook up to the Google Home app, and Google voice very easily. I love being able to turn on my lights or off from anywhere I have internet connection. I’m going to hook up all my lights with these.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Brad! Thank you for reviewing our product! We are happy to hear that you are enjoying your new smart lights! - C by GE Customer Support

  • Rated 3 out of 5 stars

    Good smart light bulb ... for a while

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C by GE bulbs worked fine the first year or so, but one of ours began not responding to commands sent via voice on our Google Home/Nest devices. The ridiculous reset procedure is so complicated GE put a video on YouTube to talk you through it. The reset helped for a few days, but then the bulb began acting up again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice smart bulbs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these smart bulbs for year no an use a Google nest smart device to turn of my lights by voice instead of getting up and turning them off. I have had no issue using them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    Good light bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good light bulbs ;94 the price but setup was painful. Also hard to do a reset if you change WiFi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Kate, our bulbs connect via Bluetooth and shouldn't be affected by any network changes; however if you have one of our WiFi enabled devices, something that could save you time is selecting that device, which brings you to the device details page - from there hitting the edit/3 dots (depending on iphone/android) and selecting "update WiFi network" will allow you to reconnect to your WiFi w/o the need to reset all your devices! Feel free to call into support at 1-844-302-2943, or email us at [email protected] for more assistance!

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Doesn’t Stay Connected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay connected to either Alexa or Google. Had to return them.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, we're sorry you decided to return the bulbs. If you'd like to ever give us another shot, we'd be glad to have you as a customer again. Please don't hesitate to reach out to reach out to our support staff at 1-844-302-2943. We'll be glad to help in any way we can!

  • Rated 4 out of 5 stars

    not bad for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for its price. the only issue i had with this was that to reset it, its a long and lame process.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Aziz, we appreciate your feedback, don't hesitate to reach out to our support staff at 1-844-302-2943, or email in at [email protected]. We're always happy to help.

  • Rated 4 out of 5 stars

    Brightness control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much loved the brightness control of it. I would be happier if the brightness could go a bit more down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback.Your feedback is very important to us and it will be shared with our technology team for future improvements. We are here if you ever need assistance in the future, please don't hesitate to contact our Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected].

  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lights are a must have for anyone looking to turn your house into a smart house. Just plug in and connect to an Alexa or Google device and you can control your lights from anywhere.

    I would recommend this to a friend