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Customer reviews

Rating 4.3 out of 5 stars with 1790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,790 reviews
  • Rated 5 out of 5 stars

    They work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I had to do was buy the C by GE plugs to use them as a hub to work with my Alexa. I'm very happy with these bulbs, they work great plenty of light and fully adjustable.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Ghoster8, we're glad to hear you're enjoying the bulbs! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Random reset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working two times and I have had to reset them twice now.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, we're sorry that you experienced issues with our bulbs. We want to assist more with this issue. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good product, but does not have the option to choose light color.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Superman1976! Thank you for your review. Currently, our C-Life bulbs do not have any color-changing features. If you are interested in changing the color of your light, check out our C-Sleep or Tunable White smart light found here: https://www.cbyge.com/pages/pdp-tunable-white, as well as our new Full Color smart light here: https://www.cbyge.com/pages/pdp-full-color-smart-bulb. Both are available for sale at Best Buy. Feel free to call us at 1-844-302-2943, email us at [email protected] or live chat with us on cbyge.com. - C by GE Customer Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    They were awesome until they stopped working.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great but now they don't listen to me at all, I tried to unpair and repair them and now they are not even being recognized by mt google home hub. I have reset, unplugged, and unscrewed everything multiple times, but no dice. Definitely avoid these if you want something more long term.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Louis, in such cases, adding them to the C by GE app for a quick firmware update, then removing them to be re-added to the Google Home app generally resolves the issue! For further assistance, please give us a call at 1-844-302-2943, or email us at [email protected].

  • Rated 4 out of 5 stars

    First smart light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but at times commands are delayed. Nothing that is too much to handle. Would recommend to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use them with my alexa or Google assistant but works great with c by ge app automation.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Newbie, thanks for reaching out! These lights should work with your Alexa device but require our smart plug. With Google assistant it will depend on the google speaker you have. If you need any assistance please reach out to us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Google assistant

    Rated 3 out of 5 stars

    Need more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to get google home assistant for this to work. Color is yellow not white.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this recently on sale. I have used this via bluetooth from my phone as they are not directly compatible with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for over a year and a half and use them daily and they are still going strong!!! Oh problem is when they get disconnected it’s a pain to re set them up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old light bulbs. Had it for just over a year. Check best buy website saw there were sales. Plus, I was able to use my $10 reward! Got it for $6, easy to install and work great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      vps4, We love to hear that you were able to take advantage of the sale price of the C by GE lights to expand your smart home! Thank you for allowing C by GE to be part of your smarter home. We are here if you ever have need of assistance in the future, please don't hesitate to contact our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]

  • Pros mentioned:
    Google assistant

    Rated 3 out of 5 stars

    Smart bulb works only with Google home mini

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect only one bulb with Google Home Mini.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Binaya thanks for reaching out to us. If you are having issues connecting any devices please reach out to us at 1-844-302-2943. We would love to help.

  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs work well and last a long time. I esp it ecually like the ability to determine usage from 1% to 100%! No dimmer switch needed, just say how bright and it’s done!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Forgiven, we're so glad you're enjoying your Smart lights! Please, don't hesitate to reach out with any questions or concerns you may have!

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I returned these after I visited the store when the shipment was delayed and found the same lights with an external plug as well for less then the cost of the lights!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product for home and offices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for last 2+ months and found it very useful. Less price comparison to other branded bulbs.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Impressed Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a lot simple to connect. I recently heard on a YouTube video that you have some type of other GE Wi-Fi enabled device to support it so I purchased the Smart Outlet. Hopefully it's not more complicated than that. I prefer the Sengled brand over these.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the valuable feedback. It will allow us to make future improvements to our products. -C by GE Support

  • Rated 4 out of 5 stars

    Diffrent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if the bulbs were what I wanted now I want one in every light source in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but my only issue is with factory resetting it. I tried both ways they instructed and it didn't work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lights for those who want smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this light and the technology behind works excellent. I wish the bulbs were brighter though.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      lkEm14, thank you for your feedback. We love to hear about how much our customers are getting out of their bulbs!

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Description was not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because the description said they work with Alexa. They do not, they are formGoogle devices. To use them with Alexa it’s much more complicated. I ended up returning this item and purchasing something different that works with my Alexa devices as originally intended.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Eugncyn, we’re very sorry to hear you’ve had that experience. It is true that you do need a C by GE hub for out bulbs to work with Alexa. If you ever decide to give us a second chance, please call us at (844) 302-2943 if you ever need anything.

  • Rated 5 out of 5 stars

    Extra bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mother in law to go along with the starter kit so she can have additional bulbs. Wish the starter kit came with more then one bulb but they are pretty inexpensive.

    I would recommend this to a friend