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Customer reviews

Rating 4.3 out of 5 stars with 1790 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,790 reviews
  • Rated 4 out of 5 stars

    Not my best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel smart like these are overrated. I don’t think I would make this purchase again

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it. We're sorry that you did not have the best experience with our bulbs. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 5 out of 5 stars

    No Bridge Needed!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Philips Hue and these bulbs. These bulbs do not require a bridge like the Hue bulbs.... Screw them in, turn them on and connect them to your Google Home App.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Thanks for the great review! We are happy to hear that your new smart lights are working well with your your Google Home device! - C by GE Customer Support

  • Rated 5 out of 5 stars

    Smart Bulb for Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed smart lighting for our apartment and these GE bulbs were exactly what was needed to work with our alexa. Installation was fast and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lightbulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can be sort of a pain to set up, once we got them set up though they worked perfect!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jazzy, we're glad you were able to get them setup and that they are working reliably for you! Thank you for the review!

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right & I love having automatic schedule for my lights. I leave them on while we are at home & away. Our house looks the same all the time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Awesome to hear! Thanks for the review.

  • Rated 5 out of 5 stars

    Bulbs worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as part of black friday deal, 4 for $17. They need google home app to dim, turn on/off. Works great, no complains. Will buy again if similar or better deal comes-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually looking for alarm watch but I saw these in the shelve so very quickly I pick it up.I am very happy I got them.Electro man with electric bulb.woo hoo

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice when it works woth Google home which is loke half the time...

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, Zoinks. Feel free to contact Google Support (https://support.google.com/googlehome/answer/7072407?hl=en&ref_topic=7563191 or 1-844-442-3693) and/or C by GE (844-302-2943 or [email protected]) for any assistance, to ensure this works all of the time.
      Thank you.

      GE Lighting Customer Service

  • Rated 4 out of 5 stars

    Work fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please read product description, they have to be in the same room as your google home/alexa device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smart light bulb we have purchased and it work out great with google mini we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love anything smart! Smart bulbs are great where you don’t have switches or ceiling fans with no lights. You can enter a room and turn lights on with voice command.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Cablecuttet,

      Thanks for reviewing our products! We are happy to hear that you are enjoying your new smart lights!

      - C by GE Customer Support

  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hub needed. The bulbs do drop off and need readded to group in Alexa app sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIGHTS ON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an add on to the starter kit and enjoy them a bunch! Turning my home into a Google Home is fun! The lights respond quickly and are a nice brightness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they were brighter, but meets my needs to turn lights on when I'm late getting home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jackisheltie! Thanks for the review and for taking the time to provide your feedback. We are happy to hear that you are enjoying your new smart lights! - C by GE Customer Support

  • Rated 5 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have a Google Home Mini. The light has a wifi hub and it do glows on and off based on commands to google. Buy it and experience the magic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works just fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a recent Google home and GE software update, the lights work just fine now

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Meep, we're always trying to improve and better our products. It's good to hear everything is working and that you are enjoying the bulbs. Thank you for the feedback!

  • Rated 5 out of 5 stars

    Easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs were so easy to set up! All we had to do is screw in and they quickly popped up in the Google Home app. It took less than 5 mins

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Gumby, Thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Extremely unsatisfied!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Google home bundle with one of these bulbs that has worked flawlessly for more than a year. I don't know what has changed but I was never able to pair two of the four bulbs that came in this set despite factory reseting them multiple times. The two I was able to set up constantly disconnect and will not reconnect without cutting the power off and back on. To make this an even more in satisfactory experience. I cannot even return them to Best Buy because I was past their "refund period". So now I am stuck with four completely useless bulbs that cannot be returned less than two months from their original purchase. I have been a long time customer of Best Buy but doubt I will return after this situation.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      I am sorry to hear you are unsatisfied with the C by GE light bulb.

      I understand that the product was working perfectly for over a year, but now you are unable to pair two out of the four bulbs even though you have performed the factory reset.

      In this case, and to be sure to get you up and running in the shortest amount of time, I would recommend reaching out to our C by GE support team at 1-844-30C-BYGE (1-844-302-2943).

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    easy to configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these bulbs easy to configure with the apps and google home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bulbs, tough to set up at first.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart bulbs, just sort of hard to pair and set up the first.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Bent, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support