Customer Ratings & Reviews
- Model:
- 93095835
- |
- SKU:
- 6300446
Customer reviews
Rating 4.3 out of 5 stars with 1790 reviews
(1,790 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
There are better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are okay. But there are better more brighter more smarter and color changing options out there.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendRated 3 out of 5 stars
Not all commands were recognized
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is poor. Product lacked consistent connection with Google Assistant. Not all commands were recognized.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you were having issues with the Google Assistant and our bluetooth bulbs. If there's anything we can try to resolve for you please give us a call at 1-844-302-2943. -C by GE Support
Rated 3 out of 5 stars
We haven't used it yet, it is for a Birthday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't used it yet, it is for a Birthday gift. My friend expressed interest in it so I bought it for her for her birthday.
I would recommend this to a friendRated 1 out of 5 stars
No Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had several problems with this light bulb and had to return them because I can't ignore the things I dont like about them. First, if you dont know, "soft white" means the light will be yellow even though the word white is in the description. So these were nasty dull but bright yellow color that just didn't look good in my home. Second, this never paired in my Google Home app or with the Google Assistant/clock and I had to download the C by GE app to make them work. Thirdly, the bulbs do not turn on when you're far away from home. You have to leave the lights on, meaning the switch has to be on and then you turn off the actual bulbs through the app, but if you want to turn them on when you're outside of your home, the bulb says problem connecting even when you leave the switch on (doesn't work if the switch is off) so these are pointless because I wanted to control my light when I'm away because when Im home I can just flick the switch. They work through WiFi so not sure why they dont work even though they're linked to my WiFi. These were a waste of time, please dont buy them.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Nicole8, Thank you for your feedback. We are always working to improve our products and certainly appreciate you taking the time to let us know what your thoughts are. For the bulbs to connect to with Google Home a 1st-party Google Home Hub/speaker is required. It sounds like you were trying to connect through a 3rd party clock with Google Assistant built-in. While you can control the devices with the Google Assistant built into the clock, it does not contain the proper software to link with the bulbs. All smart bulbs require constant power. If you turn off the power source (is this case the wall switch) the light would not be able to receive the commands that you send to it, therefore not working as an "on-demand" smart device. The bulbs communicate via a Bluetooth connection. In order for the lights to link to your phone while you are out of Bluetooth range, connecting the light to one of C by GE's 1st party hubs (the plug or a wired switch) or to a Google Home 1st party hub (Google Nest Hub, Mini, Google Home Hub, etc.) is necessary. We apologize that you had this experience. If you decide to give us a try in the future and run into anything that is less than what you expected, our Support Team is available and ready to help you understand and troubleshoot any of your C by GE devices at 844-30C-BYGE (844-302-2943) or by email at [email protected].
Rated 3 out of 5 stars
Needed another hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchased we did not realize we would need the GE hub to use with the Echo Plus. Returned for bulbs not needing g extra hub
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
one ligh bulb worked great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the included bulbs worked in this set. Wasn't able to return.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dave, we're sorry to hear that, please contact our support team to better assist with this issue.
Call us at 1-844-302-2943 or email us at [email protected]
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Difficult to connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time connecting to app and was unresponsive a lot of the time
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Frankii, If you continue to experience connection loss with the bulbs, please don't hesitate to reach out to our support team at 1-844-302-2943, or [email protected]. We would be more than happy to help in any way we can.
Rated 3 out of 5 stars
Works with Google?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my google mini ormy google home havebeen able to get these to work. It has a stand alone app that works fine. C
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, I'm sorry to hear your having troubles getting your Google Home devices to recognize your bulbs. Please do reach out to us sometime at 1-844-302-2943, email us at [email protected] or live chat with us on cbyge.com. We would love to help you get the most out of you bulbs.- C by GE Customer Support
- Cons mentioned:App
Rated 1 out of 5 stars
Don't waste your time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I never bought these. The app was horrible for a few yeara until they finally updated it. It's still not great. This lightbulb does not connect to my Alexa or Google Assistant. Useful for dimming but it's also not a very bright bulb.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friend Rated 3 out of 5 stars
Easy app feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy GE app feature. Purchased with intentions to be connected with Alexa but unable to pair devices.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Mary, thanks for the feedback we appreciate it. In order to pair your bulbs to the Alexa app you will need to use one of our C by GE Smart hubs. Once you connect all the devices to our app you simply add our C by GE skill on the Alexa app. Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 3 out of 5 stars
Not very good range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good range if you use it as an outdoor bulb, I did purchase the hub to see how that’s going to work.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback! We are sorry to hear that the range was not to your satisfaction. The bulbs are rated for indoor use so we do not recommend that they be used outdoors. If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
Rated 3 out of 5 stars
I do not have all I needed to use these bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping they would work with Alexa, But if I read the box correctly, we still need a hub (?) in order to use these???
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found out you need to have a google device if you want it to work. I have 2 Lenovo devices but I needed a google one too
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friend- Pros mentioned:Brightness
Rated 2 out of 5 stars
Ligth for lamp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Donest work with any cell the Bluetooth smart led bulb they are very bright
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear that you couldn't get the bulb to work. Our Customer Support team is available to help, and you can reach us at 1-844-302-2943 or [email protected]. - C by GE Customer Support
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs stopped working for me after a month Not much more to say
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .If the bulbs stopped working and you are unable to reconnect the, please reach out to the Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected] and we will get you up and running again.
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Fail often
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well at first, but they fail very often after a couple of months.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Fabianunited, we're sorry to hear you've had that experience. We'd be happy to help fix any issues you may be having. Could you give us a call at (844) 302-2943? Thank you for the review and we hope to hear from you.
Rated 3 out of 5 stars
Mediocre bulb
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are Bluetooth not wifi. They don't work with Google home. It is not voice activated
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Kmalloy sorry to hear you were not able to get your lights working with Google Home. Please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We would love to get your devices working properly. -C by GE Support
Rated 2 out of 5 stars
Quality bulbs but confused marketing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe there are 3 iterations of this bulb with no distinct model numbering: oem GE hub, Alexa, and Google Home. They look identical except for their very subtle packaging which the end user throws out after installing. These bulbs are not interchangeable and their firmware cannot be updated. This becomes dangerous when looking for additional bulbs over time or changing / adding ecosystem.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, alninc. We are sorry to hear of any confusion with these bulbs. There seems to be a misunderstanding on the compatibility of the bulbs with C-Reach hub and other devices with Alexa/Google. Feel free to reach out to our C by GE Team (844-302-2943 or [email protected]) for additional information/assistance.
Thank you.
GE Lighting Customer Service
Rated 3 out of 5 stars
One malfunctions
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the bulbs stopped going off on command from Alexa
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice when they are installed but the installation was hard compared to other brands
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it helps us to improve our products. Thank you for your review! - C by GE Support