Customer Ratings & Reviews
- Model:
- 93095835
- |
- SKU:
- 6300446
Customer reviews
Rating 4.3 out of 5 stars with 1790 reviews
(1,790 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers value the ease of use, brightness, and compatibility with Google Assistant and Alexa for this smart LED bulb. Many appreciate the relatively low price and the convenience of voice control. However, some users experience connectivity issues and find the app needs improvement. A few customers also mention challenges with the setup and reset processes.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
FAIR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bulb but the app sucks. Need to log in multiple times. voice command doesn't work.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Zedd, thanks for the review. We are still investigating the log in issues. If you need help getting those voice commands working reach out to us at 1-844-302-2943 or email help@cbyge.com. We will get you up and running. -C by GE Support
- Cons mentioned:App
Rated 1 out of 5 stars
Garabge lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my Philips hue bulbs so I didn't need a bridge and wow these were bad. Google home won't connect to the bulbs properly and the C app by GE is trash, doesn't detect the bulbs either. Guess I'm never switching from Philips...
No, I would not recommend this to a friend Rated 3 out of 5 stars
Had some problems hooking these up to google home
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it wouldn't connect but I've had that problem with a few products. It may not be the bulbs.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there!
Thank you for taking the time to provide your feedback. We are sorry to hear that you are unable to connect your bulbs to Google Home. Here are a few things you can try to attempt to resolve the issue:
1. Reboot your Google Home device. (Unplug it and plug it back in.)
2. Reset your bulbs using the steps found here: https://support.cbyge.com/hc/en-us/articles/360015498292-How-To-Factory-Reset-Your-C-by-GE-Smart-Bulbs
3. Factory reset your Google Home device. You find instructions for this here: https://support.google.com/googlenest/answer/7073477?hl=en.
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Rated 3 out of 5 stars
good for small homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.shows good performance on small homes. For more than medium homes requieres the range extensor sold separately
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 1 out of 5 stars
Be ready to reset all the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these c by ge bulbs March 2020 and connectedit to google mini. It was working good. I had a power outage and after which google home could not connect these smart bulbs. I tried all options and after seeing you tube did the reset. Then it worked fine. Again we had power outage. When power was back on it did not connect again with google mini. I have to manually turn it on or do the reset again Why should I reset all the time after power outage? I would have better stayed with normal bulbs instead buying these smart bulbs. I am it sure if I can return to best buy during this pandemic and after 2 weeks of purchase date
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Winall, we're sorry to hear you've had that experience. If there's anything we can do to help, please give us a call at (844) 302-2943. We'll do what we can to get everything running smoothly.
Rated 3 out of 5 stars
Smart Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to use these bulbs manually as it’s not supported by iPhones yet. But they seem to work well
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
C by GE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to connect to Alexa. The bulbs are not as bright as they should be.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Micke, thanks for the feedback. We are always looking for ways to improve our products. I have shared your thoughts with our development team. If you need any assistance getting your devices connected please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
Not Daylight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a little disappointed about this because, it's not a daylight. I don't like the yellow light.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .DudskieG, Thank you for taking the time to review our product. Our Soft White aka "C-Life" bulb's color temperature is goign to about 2700K which is on the warmer side of the color spectrum. Daylight is typically about 6500K. If our Soft White bulb is too warm in color, you may be interested in our C-Sleep aka "Tunable White" smart light found here: https://www.cbyge.com/pages/pdp-tunable-white. It allows you to adjust your light's color temperature throughout the day to help support your sleep/wake cycle. They are sold at any Best Buy location. For more information, feel free to contact us at 1-844-302-2943, email us at help@cbyge.com or live chat with us on cbyge.com. - C by GE Customer Support
Rated 3 out of 5 stars
Smart bulb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to control through Google home. But the range is kind of limited. Indoor no problem.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They technically work but god forbid they lose the WiFi signal. It’s a pain to reset.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Cuz55. Our lights connect via Bluetooth not Wi-Fi unless you are using one of our Wi-Fi products along with the bulbs. Please contact our support team. Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected]
Rated 1 out of 5 stars
THE WORST PRODUCT I HAVE EVER USED
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are the worst! Took me several days of trial and error just to get them installed for the first time. Now 6 months later, they have not worked properly for even 2 days in a row. I am trying to use them as part of my smart home setup using Google Home. I have about 15 different smart devices in the home (smart plugs from 3 different manufacturers, Nest Thermostat, etc). Everything works as it should EXCEPT THESE STUPID C BY GE BULBS! At this point I'm just going to throw them in the trash. I am so sick of telling google to turn on/off the lights only to hear "Sorry..." every time. I think it may be just that GE has turned into a company that only makes junk. I recently bought a set of solar path lights, and they are garbage too. I took the 800Mah batteries out and replaced with 1650Mah batteries but they still only come on for 30-40 minutes before they die. I swear, no more GE products for me.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there!
Thank you for taking the time to review our products. We are sorry to hear that you are experiencing these issues and we would like to help.
Feel free to contact our Customer Support team at 1-844-302-2943 or [email protected].
- C by GE Customer Support
Rated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad smart lights but there are def better lights on the market for the same price
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
Good at automations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic Bluetooth capability, but does really well with automations. Just set it, and forget it.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
A little expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While these bulbs are priced about the same as others, I find them all priced a little much.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
Nice lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this would work with my Alexa, it says you can but you still need a hub.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
Need Better Temperature Options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Light work great, but would like different choices for Light Temperature, like Daylight.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friendRated 3 out of 5 stars
Not a good smart home product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good, for Landry are ok, smart home, Samsung much better
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback! We are actually making major improvements to the overall user experience with a new app. More info here https://www.gelighting.com/cync-smart-home-app. If there is anything we can address for you don't hesitate to contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
C by GE - C-Life A19 Bluetooth Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice to have but I have ran into a problem that you can only have 5 on one system.
I would recommend this to a friendRated 2 out of 5 stars
Not connected with Google Home App
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 pack is cheap, very affordable, the problem is with the connection with Google Home App, the App can’t even find the bulb, if you use C by GE app you can control via Bluetooth, but the thing is try to control via WiFi far away home, I tried resetting many time the bulb and still not working with the App, so sad
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there! We are sorry to hear that you have been experiencing these issues. Due to Google Home's recent Nest integration we have been seeing quite a few of our "Made for Google" users who have been experiencing these same issues. In most cases, the bulbs either lost power, or were turned off at the light switch and their Google Home device failed to re-establish the Bluetooth connection. Most of the users have found success in simply power cycling the Google Home device (unplugging it and plugging it back in again), or rebooting it from the Google Home app. Please note: This must be done before you try unlinking the bulbs from the app or try factory resetting the bulbs. As far as the bulbs not being discovered by the C by GE app, since they are Bluetooth-enabled bulbs, they can only be paired to one app at a time. They have to be factory reset before they will be discovered by the C by GE app. If you have any questions or any additional concerns, feel free to contact our Customer Support team at 1-844-302-2943 or [email protected]. - C by GE Customer Support
Rated 3 out of 5 stars
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for the money. It really gives that right amount of light.
This review is from C by GE - A19 Bluetooth Smart LED Bulb with Google Assistant/Alexa/HomeKit (2-Pack) - White Only
I would recommend this to a friend




