Customer Ratings & Reviews

The light bulbs I got may have had the same item code...but the packaging was completely different. Plus there is no mention of being able to be linked to Alexa on the packaging. And guess what....it won't work with Alexa! I had to return it....and its going to cost me to ship it which is unfair because Best Buy didn't send me what was advertised. Im paying for their mistake.

The bulbs are hardly responded and definitely not working with Alexa.. Very slow response at the remote in order to turn on/off..

The color and adjustability are the only positives. The connection drops. The app is terrible and sfter rebooting lights for the 7th time now they dont connect from the GE app to the google home app

These bulbs have issues that GE and Google need to take into consideration. First, the Bluetooth control is unreliable and I will often find myself changing colors only to have one bulb not respond and the others work. I then have to repeat until I get the desired results. Second is the app. What is the point GE? The C app just tells you to use Google Home. This is fine and I use it already, but now I've lost the advertised ability to schedule the lights or use dimming. Just use the C app then right? No, now you cannot use Google Home or control them over the internet. This seems like false advertising and consumer deception. GE and Google should implement a connector in the Home app so you can use both, just like so many other products do. I won't recommend this product because I feel lied to about it's capabilities. I won't return it because I got them almost free with a reward certificate. Same your frustrations and buy something else, at least as of now.

C by GE requires a hub for any real functionality. Without a hub GE requires you to pair with Bluetooth everytime you want to change the status of the bulb and you can't do any voice control. I'm very surprised how bad they are. You can't link C by GE account with Google home or learn an Alexa skill. Does not cooperate at all. DO NOT BUY! TP-Link actually does what this falsely advertises. It works with Alexa and Google home without a hub. Voice control on and off and dim level with Google Home and Echo no problem.

Worst product I have bought in recent memory. GE states you can connect straight through Google Home App/Mini/Assistant without having to use their hub for most functions. That you can use their App to create scenes and use them in Google Home Routines, while heavily implying in their language that you can do this WITHOUT the hub. Which would make these bulbs a FAR better value for money than most competitors. What they DON'T tell you is: A) There is a limit of 8 bulbs you can direct-connect in this way per Google Home Device you have - and even that limit is not reliable B) Google Hone in fact CANNOT recognize and use Scenes created in the C by GE App without your having the Hub, directly contradicting the implications of their advertising - I won't say they are falsely advertising because the language there is actually pretty grey, but it is definitely past borderline. C) When something goes wrong with these bulbs (not if), you cannot un-pair and delete a single bulb from Google Home in order to reset and fix it. You have to un-pair and reset EVERY SINGLE BULB you connected, then re-pair and re-program each of them D) Each time you un-pair and reset them, they become increasingly unstable and harder to both accurately reset and re-pair with Google Home (not blinking, not found, becoming randomly unavailable far faster after having been finally paired which ends in having to un-pair and reset every single bulb yet again in order to fix). I bought a total of 10 bulbs - 2 Color, 2 Sleep, 6 Soft White. I have had them installed for 5 days - that is less than a week. I have had to un-pair and reset all of them a grand total of 8 times in that time. "Works out of the box" indeed. Just this morning, after thinking I finally had them working, the Sleep bulb in my bedside lamp came on as scheduled in Google home, responded to a voice color setting, and then in the time it took me to brush my teeth became "unfindable" by Google Home. Please try again later. I am returning them asap - tonight if my schedule permits. I did not pay over $100 for this kind of stress and time wasting to keep resetting. It's too bad too. I liked them when they did work. But in this case, I guess you really do get what you pay for. Save yourself and buy Philips or LifeX.

These are horrible I have two google assist and I can’t get them to hook up to them at all ! Called support and they said that I had to have google home funny everything else I have can hook up to these ! Ge get your crap together and keep up with the times ! I have one for my Alexa a different brand of course and it’s super easy to connect these are a joke !

Not at all a good product. This bulb keep getting reset on its own and starts blinking. And you will end up again configuring them. This happens at least once in 2 weeks. I bought smart bulbs from other companies and never faced this kinda problem.

I bought six of these bulbs after reading the reviews - four from Best Buy and two from another store. I know where I have placed these bulbs. After about 10 weeks two of the bulbs began to fail, one from Best Buy and the second from the other store. Resetting the failed bulbs is not difficult but one of the bulbs would not respond at all after a few required resets. It lights up but won't respond to my Google Home or to the Google Home App. The other will respond but after a week or so it stops responding. I am forced to reset it again before it starts to respond to my Google Home commands. Thankfully, the other four are still working, but I don't know for how long. I would not recommend buying these bulbs as they appear to have a high failure rate! If you didn't buy Best Buy's warranty, you are out of luck trying to have the defective bulbs replaced. Instructions on the box calls for you to return the bulbs to GE. That's not really a viable option as it means you end up paying even more for poor quality bulbs.

While the worked they were amazing. Worked great. Great color selection. They just stopped working with my google home mini. The light itself still worked just not the voice control or the brightness or dimming. I do like that the failsafe is that it operates as a normal lightbulb still

One day stop connecting to google and haven't worked properly or reconnected since I purchased. Way to expensive for just a light bulb!! NOT SATISIFIED AT ALL!!!!!

You get what you pay for. Even saying these work with Bluetooth should be a joke. The official C by GE app begs you to use the Google Home app because their app is pure garbage. Can't stay connected to the bulbs for more than one or two light changes. Don't even get me started on the reset process...look up their official video on Youtube if you don't believe me: "UPDATED: How to: Reset C by GE Bulbs". This process should tell you everything you need to know about it's ease of use. Save up for a Phillips Hue starter set. You won't regret spending more on an actual cohesive product. Swing and a miss, GE.

With corna virus no support was available. The bulbs like the others would not sync with the support. Using as light bulbs will not function as stated.

I love these bulbs when they actually work. However frequent bugs, cause slow response, or no functionality at all. The product is not market ready.

I purchased a few other brands of smart bulbs, including Lifx and Hue, to determine which worked best for me. I never got it to connect.

So I was at best buy gathering a few items and noticed these were on sale, I took them home and set them up-ish (mind you I have a lot of smart items at home) and these simply would not work. I had to factory reset at least 10 times per bulb... I had enough and returned them. A while back I bought Energizer connect bulbs and they connected easily and worked ever since. I just bought two more and has zero issues. Needless to say, the wifi connection within these bulbs are simply garbage and way more costly then some low end items.

Worst smart light bulb product I have ever bought. I bought these light bulbs to work with Alexa and I never could get them to work. I even went and purchased a Google Nest mini to try and get these light bulbs to work and only for some reason one week later the Google app found the light bulbs and decided it would work with these two. Overall horrible experience I took it back don't buy these light bulbs. By sengled instead they work so much better.

Awful product......Base of bulb is fire hazard. I contacted GE because I knew they were still under Manufacture warranty, GE only response was we are aware of the base heating up. That’s our design. The base is so hot it heated up my lamp base which btw had the appropriate size bulb in it. I tried several different GE bulbs in different fixtures and they all heated up all my fixtures. DO NOT BUY NGE SMART BULBS!!!!

Would have to power cycle my Google Home to restore normal operation. Returned them and purchased an alternative.

These gave me a really hard time when I tried to connect them to the WiFi and they never connected to my Alexa or Google Assistant devices. On top of that, they would only work if I was home, I'm assuming it only worked because I was under the WiFi the bulbs were connected to but couldn't turn them on when I was away from home which was the whole point. Cant really recommend them since they can't be control from the outside.