Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy peAsy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightbulbs connected very easy with the rest of our Google home
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Krystle, Thanks for the review we appreciate it! Glad to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought a million of these. This is far the best value and easier to use
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for pack. four bulbs and one plug. like the smart phone products.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They disconnect all the time very disappointing. Especially for the price but what are you gonna do
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Please give our support staff a call at 1-844-302-2943, or email in at [email protected] we'd like to look into this for you. Thanks!
- Pros mentioned:Brightness
Rated 5 out of 5 stars
They work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that you can dim the lights and you can do it through your phone.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs work great, a little tricky to set up but once done they work great
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Joey, we are happy to hear you that you are enjoying the lights. If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love this item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very convenient I can literally be in my bed and shut my lights off .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up and works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problem setting these light bulbs up and connecting them to Alexa.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs don’t seem to connect as easily as I had they would. I’m going to try it again.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry you were not able to get the bluetooth lights connected to your device. Please reach out for assistance at 1-844-302-2943. We would love to get you up and running. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Smart bulbs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great just don’t like you need to have the plug running for the light bulbs to work
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your question. You can control the bulbs through the C by GE app without the plug. If you are wanting to sync with Google Home or Amazon Alexa, you would need the plug in order to do so. Please call us at 1-844-302-2943 for more information! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to configure
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs and easy to configure with google home
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good light for the price! I love these light no worries at al
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Kelly thanks for your review we are glad you are enjoying your lights!
- Pros mentioned:Price
Rated 5 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought on black Friday for a great price. Love this package, works great.
I would recommend this to a friend Rated 5 out of 5 stars
Great value and easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great with my Echo Plus and the routines that I programmed.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to hear that your C by G lights and Echo Plus are working well. Routines are great! They take the effort out of having to turn on or off the devices and allow Alexa to take care of those things for you. We appreciate you taking the time to share your experience and review the products. Thank you.
- Cons mentioned:App compatibility
Rated 3 out of 5 stars
Works partly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use these bulbs with the Amazon Alexa they will not work, now the app by C by GE works great
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome alternative to expensive wifi bulbs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work so well! A really great value alternative to the more expensive bulbs like philips hue and lifx, etc. if you just want a decently priced wifi bulb that only does white light, these are the perfect option, especially if you have a lot of rooms you want to change to Wifi bulbs. Works with smart assistants too like google home, etc.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to drop a review for us. It helps us to continue to deliver great smart home products. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use. Very happy with this purchase
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Evelyn, thanks for the review we appreciate it so much! Glad to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lights and its controlled all by my phone and tablet just amazing.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work just as expected. The lights are bright and the app is simple
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Can't keep connected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs seem to work fine just using the Google home app. Once I connected the plug with the app and Google home I started having connection problems. Ended up uninstalling the app, resetting the lights and forgetting about the plug since I couldn't seem to get it connected again. The sale price made up the cost of the plug or I'd take it back. Very frustrating.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear you are having trouble. There are 2 ways to use our lights with Google Assistant. If you prefer to use the Google Home app instead of our native app, this is known as a "Made for Google"product. This allows you to pair C by GE lights using the Google Home app which uses the Bluetooth controller built into the Google Home speaker. The Google Home app is used to manage the bulbs and you cannot use the C by GE app along with this method. The bulbs must be within Bluetooth range of the Google Home speaker or they could disconnect. The lights are meant to be used within the same room as the Google Home speaker. Bluetooth is an excellent way to enable these kind of devices to talk to each other but it also has limitations. The range is limited depending on the environment and the potential for interference is much higher than Wi-Fi. I have been using our bulbs with a Google Home hub for exactly a year now and I have NEVER needed to reset and reconnect my lights. Believe me it can be easy if you let it be.
That being said, since you own a Plug, you should not be using the "Made for Google" method to connect. The Plug does not work the same as our lights and should not be setup directly in the Google Home app. The Google Home app might find the Plug and try to interface with it, but it will probably recognize the Plug as a bulb and if it does allow you to set it up, it will not work because it is not meant to. What you need to do is unlink your lights from the Google Home app so that they reset, then add the Smart Plug along with your lights to the C by GE app. Make sure the Plug and lights are setup in the same Location (Home), run any firmware updates that come up, then link your C by GE account in the home control section of the Google Home app.This is known as a "Works with Google" product and this is how ALL other smart home brands connect to Google Home. Once the account is linked, your devices will load into the Google Home app the same way they would in the first method above and all you need to do is keep the lights close enough to the Plug to keep a stable Bluetooth connection.
I know it is frustrating because these details are not documented in detail online and there are no instructions in the box. I strongly suggest and encourage everyone to dig into the Google Home app and learn all the menus, features, and practice managing your devices. If you are using our app I encourage you to call our support team and just tell the agent you want to talk to someone who is experienced using Google Home with our products and we will gladly do our best to explain all these details and share best practices with you. Once you have a good understanding of how these products interoperate, you will have better experience with it.