Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart.......................................buy it
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi SallyElle, we're glad to hear you're enjoying the bulbs! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible lights
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible!!! Lights keep disconnecting and I have to reset my WiFi router in order for them to reconnect. This has been occuring more frequently now and the sad part, I haven't had them for a year!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No review to give so that's it love the bulbs thou
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Nettawa, we're happy to hear you love the bulbs! If you ever need assistance with anything, please give us a call at (844) 302-2943. Thank you for the feedback!
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product once you get switch to connect to WiFi
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great I will remember to send it to my friends and family
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few days of frustration, I returned them to the store. I could not get them to work properly. I’m not sure if I just got a bad set - or if others had same issue trying to get them connected. I ended up buying Wemo (have had no issues so far).
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi BPmom, we're sorry to hear you had that experience. If you ever decide to give us a second chance in the future, please give us a call at (844) 302-2943. We'll make sure that everything is setup and working properly.
Rated 5 out of 5 stars
Great Product bundle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bundle, works great with Amazon Alexa
I would recommend this to a friendRated 5 out of 5 stars
Great bulbs!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs work perfectly with my new Google Home!
I would recommend this to a friendRated 5 out of 5 stars
Easy set up! I was able to do it myself in 3 mins!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% satisfied with GE plug and lighting products!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like smart lights, but these and most of the lights that C by CE constantly fail and disconnect from the Amazon Echo ecosystem. I cannot recommend these due to the constant and annoying failure
No, I would not recommend this to a friend Rated 5 out of 5 stars
A Greay Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Greay Buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
Not really easy to set up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to reset and set up, but makes a decent job.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Judy, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
didnt like it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to have a hub to utilize. it was very expensive for start up.
No, I would not recommend this to a friendRated 3 out of 5 stars
Connection issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection took forever to set up. Very frustrating
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for letting us know LJLJ sorry that the lights did not connect in a timely manner. If you are still having issues with them please give us a call at 844-302-2943. We would love to help.
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work with the GE app, but not with Alexa as advertised
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Gary, sorry to hear you are having integration issues with Alexa. Please give us a call or chat we would love to get you up and running at 1-844-302-2943. -C by GE Support
Rated 3 out of 5 stars
light is not bright nor white
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described but light is not bright nor white
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .HI there thanks for leaving a review. Soft white has more of a yellow tint to it, however we do sell some that can change to all shades of white. They are called tunable white. If you need more info we can be reached at 1-844-302-2943. -C by GE Support
Rated 3 out of 5 stars
ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.glitchy easy install lights get lost a lot great when working
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Grapeapeguy, if there are things you think we could improve on, or any issues you may be having, we'd love to hear them. If you have the time please give us a call at (844) 302-2943. We'll take any suggestions you have and fix any issues you may have as well. Thank you for the feedback.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Hard to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to set up then when you set it up it lose its connection with your device then it won't connect again I got I'll 3 out of the 4 working and now only one works.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We always appreciate honest reviews and invite you to reach out to us directly to troubleshoot further. 1-844-302-2943
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to link these bulbs to the smart home hub on my IPhone, Alexa, and they would not connect. Basically, I purchased expensive light bulbs, but I did return them with no issues. I would not recommend.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Scott, We're sorry that you were experiencing issues with our products and would like to assist more. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll get you up and running.
- Cons mentioned:App compatibility
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped syncing after 2 days. The GE App looks like it was built by someone training in app development. The skill on Alexa is highly outdated as well. Get some real bulbs if youre looking for something.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry your experience with the app wasn't up to par. Please feel free to reach out to us at [email protected] to leave us additional feedback, thank you!