Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Rarely works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights worked in the beginning with Alexa then stoped and have not worked with her since. Need to go on the app each time.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Zack, give our support team a call at 1-844-302-2943, or email us at [email protected]. We'd be glad to address your issue, and help you work through it!
Rated 2 out of 5 stars
Fails half the time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well at first, but they keep on disconnecting very often and have to go thru a full process to make the lights work again
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Fabianunited, we're very sorry to hear that. If you're having intermittent connection issues, this is definitely something we can help with. Please give us a call at (844) 302-2943 and we will do everything we can to get things running smoothly.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. They won’t stay connected. I would not recommend. And wouldn’t buy again.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jenny, we're sorry that you experienced issues with our products.Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Connectivity is sporadic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded the app and linked the bulbs to it but it cannot connect to the bulbs most of the time
No, I would not recommend this to a friend Rated 2 out of 5 stars
Light bulbs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not link to my Alexa at all. The bulb itself it good but it’s intended purpose feature did not work.
No, I would not recommend this to a friendRated 2 out of 5 stars
C by GE - Soft White A-19 4-pack + Smart Plug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had lots of trouble setting these up. I guess there is another hub it takes to get them set up, so I just took them back.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Depending on how you were wanting the devices to function, with the smart plug and the lights you should have been able to connect to both Alexa and Google Home. We are sorry to hear you returned the product. Hopefully, we can win you back sometime soon.
Rated 2 out of 5 stars
Only useful if you like Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these without opening the box because my wife was not interested in having Alexa in the house.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hiya, Parrotheadpete. Thank you for taking the time to share your review. We understand our lighting may not be the best fit but wanted to confirm that you can still use the bulbs through the C by GE app or with Google Home if you don't have Alexa.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not good at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They disconnect all the time so basically regular light bulbs
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear your devices are disconnecting. Please consider reaching out to us at 1-844-302-2943 or help@cbyge.com so we can get your devices up and running and working properly. -C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Poor Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item constantly disconnects from its dongle! Nothings but problems!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry that you experienced issues with our products and want to help. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not easy to set up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied and can’t get the fixtures to work as they say it should
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Nate, sorry to hear that you are experiencing issues with our bulbs, we will be more than happy to help please contact our support team at 1-844-302-2943 or email us at [email protected].
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, it does not connect very well and amazon does not recognize it
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry that you're having issues with our devices and we want to assist more. Please don't hesitate on reaching out to our support team at 1-844-302-2943 or email us at [email protected] we'll get you up and running!
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Low Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with Apple, you need a device to connect is not friendly use
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Christian, the bulbs do work with Apple Home kit, but you will need a C by GE C-reach device in order to connect them to Apple Home kit App. Please feel free to contact our support at 1-844-302-2943 or email us at [email protected]. We'll be more than happy to assist.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not to happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes 80% of the time doesn’t work you have to try a couple of times.
No, I would not recommend this to a friend Rated 2 out of 5 stars
fragile light bulbs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please put these up from the store. Mine was broken due to shipping. not best buy fault
I would recommend this to a friendRated 2 out of 5 stars
they do not work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've downloaded the app and reinstalled the bulbs in a different part of the house and they still do not work
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .aph2340, I'm sorry to hear you're running into this issue, please feel free to contact our Customer Support team at 1-844-302-2943 or [email protected]. We'd like to help you get your bulbs and plug working together as soon as we can.
Rated 1 out of 5 stars
Poor bulb with connectivity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bulb and enabled automation from C by GE app. It worked for 2-3 weeks and now the automation seems like not working as the lights are always on unless I manually turn them off. I reset the schedule multiple times with no luck. It consistently keeps disconnecting and doesn’t serve the purpose of automatically turning on/off based on the schedule I created.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize that you are having an issue connecting the lights. We would like the opportunity to get the lights back to working the way you would like for them to. Please reach out to our customer support team at [email protected] or give us a call at 844-30C-BYGE (844-302-2943).
Rated 2 out of 5 stars
Not very satisfying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 of the 4 bulbs required several factory reset. 1 bulb constantly cycles on and off and is not useable.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to review the C by GE app. Your feedback is invaluable to us. We would like the opportunity to make things right for you. Please reach out to our Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
Rated 2 out of 5 stars
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return. All lights wouldn't work on the same light fixture.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback,
I apologize for the issues that you were having when trying to place the bulbs all in the same light fixture. Depending on the circuit and the specifications of the fixture itself, we can sometimes run into issues.
If you would like to try our products again, feel free to reach out to our support team should you run into any further issues.
Rated 2 out of 5 stars
C by GE - Soft White A-19 4-pack + Smart Plug - Wh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light tends to malfunction very often and need to be reset, which is a tedious process.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs seem to have been used or something the are very dim even on the brightest setting
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Ziah, we're sorry that you're not enjoying the bulbs. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist!