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Customer Ratings & Reviews

Your price for this item is $3,689.99

Customer reviews

Rating 4 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the 27.8 Cu. Ft. French Door Smart Refrigerator's spacious interior and ample storage capacity, finding it roomy and perfect for their needs. However, some users have reported issues with the ice maker, including inconsistent ice production and functionality problems. The water dispenser's cooling performance has also been a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Rated 4 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We've had three other refrigerators from Kitchenaid all faulty... Only complaint on this unit is when they delivered it the movers scratched up a knob on the water unit trying to squeeze it thru the door. They eventually took the door off in order to fit it in.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there - We're happy to hear you're enjoying your new, and beautiful, refrigerator. We encourage you to contact BestBuy by calling the store you ordered from or going through their Customer Service on their website, to discuss your delivery experience. We apologize for the inconvenience. Please reach out if you have any questions, we're happy to help you. Kind regards. Julia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cafe appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the cafe appliances. Ppppppppppppppppppppp

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad you're enjoying your new Cafe appliances! Thanks for sharing! -Sylvia@Cafe cafe_appliances

  • Rated 2 out of 5 stars

    Son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is poor. You need to have more respectful people, and your call center ought to be in the United States of America. only in the united states of America The Store in Lafayette, LA 70508 is prejudice-free, as it does not discriminate based on skin color or language. Still store has it bad very disrespectful, Prejudice,

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for taking the time to provide such detailed feedback. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer. - Vikki@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ugly Ice Cubes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ugly ice cubes, but a pretty good fridge overall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vey happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only minor complaint is wish hot water dispensed more than 7 ounces at a time. Didn't think i would even use but its a surprisingly handy feature.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for your review and being a valued Cafe customer! We have heard great things about this refrigerator, and we are happy to hear that you are enjoying the water feature on this unit. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is Beautiful. I love having the ice maker and always having cold water. I love the hot water feature for tea and hot cocoa

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new refrigerator's dispenser and ice maker. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café cafe_appliances

  • Rated 3 out of 5 stars

    blah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plasit packaging hard to get off and cheaply made buttons

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Your feedback is important to us as we are always looking for ways to improve on future builds. We will let our product team know so that they can make any changes in the future. If you have any questions or need help with anything, feel free to reach out to us on any of our social media pages. cafe_appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love Love My Fridgr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My New Fridge Much Bigger and spacious than my Old Fridgr

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thank you so much for taking the time to share your experience and thoughts with us. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. This is a wonderful refrigerator model that we're confident will continue to amaze you. Thanks for choosing Café for your home! Julia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great and the wife loves the hot water feature for her tea. Lots of room, minus the ice doesn’t hold a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product and the installation crew were all experts. Very satisfied

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - Thanks for informing us that you are more than satisfied with your new Café French door refrigerator. We appreciate you sharing your insight, and hope you have a great day! Best regards. – Don@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cafe Refrigerator solid buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid feel, works as described and the Best Buy delivery team took great care in the install...

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, we're glad delivery and installation went well! It's a pleasure having you in the Cafe family and we appreciate the review. All the best! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Café - 27.8 Cu. Ft. French Door Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cafe' Refrigerator - Works well and the looks good. The Hot Water Dispenser is a nice option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice GE Cafe Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator!!!!! The salesman found this one for us online and it’s Awesome…..thanks!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator more then enough room for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was a brease! The staff was so friendly and helpful. I will definitely be shopping for all my applinces with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator! Very happy with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Fridge but came slightly damaged

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is awesome but it came with the upper doors out of alignment. haven't had time to call due to travel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig like the look and the precise water fill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves the new design on the frig , 4 doors et

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the frig. Delivery guys were on time and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I bought all the matching pieces. Looks beautiful

    I would recommend this to a friend
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