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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2306 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the impressive graphics, engaging multiplayer mode, and enjoyable zombie and campaign experiences in Call of Duty: Black Ops Cold War. Many also praise the game's storyline and maps. However, some players mention encountering bugs and express concerns about the game's price point. Issues with split-screen functionality have also been reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,306 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Call of Duty: Cold War

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Engaging story. Smooth gameplay and frame rate. The Zombies online game mode can be a bit buggy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer, Zombies

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing campaign, amazing multiplayer, amazing zombies. Overall, an amazing game yet again made by Treyarch.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer, Zombies

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Not the original but amazing zombies love the multiplayer and campaign best purchase I’ve made

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Fun
    Cons mentioned:
    Comparison

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Campaign is great, everything else in multiplayer is unbalanced. Still fun but not as good as Modern Warfare 2019

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer

    Rated 5 out of 5 stars

    Sadler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a true battlefield fan and someone who let go of the call fo duty franchise since black ops 3. I decide to give this brand another chance. I can’t say that this game is truly great. Campaign is awesome and multiplayer is vey fun. Call of duty is know. For being glitchy in multiplayer and after playing this since release I have had zero problems . Worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Zombies

    Rated 4 out of 5 stars

    Same old COD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game feels like a downgrade from last year's Modern Warfare. I will give props to the campaign for trying something different but it takes to long to get there. Zombies are always fun and great to have back. The multiplayer is what feels a bit lacking compared to last years. It's still a solid shooter but at this point I would've preferred to have the flying ninjas back.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer, Zombies

    Rated 5 out of 5 stars

    I only play zombies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is pretty great! I only play zombies but it is fun and entertaining especially the open world concept of it. I play this game for hours by myself or with my gf. She likes it too!!

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Another Awesome COD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing game. Visually stunning and fully immersive content. Love the new details in the decision making part of the story. Very very interesting and I hope they continue that in future installments. Zombies mode is fun both alone and with friends or randoms. Multiplayer is awesome as usual. Weapons sound totally amazing. PS5 is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Multiplayer

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun with friends. Great story. Love how it looks on the ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with the fact that PS5 has blown it out of the park with 15 megatons of TNT when it comes to the experience of playing this game. The haptic feedback and adaptive triggers of the controller may as well have been designed for this game alone. The feeling of firing every gun in the game is distinct and immersive. It will make you look down at your hands to make sure you're still just holding onto a video game controller. Content-wise, the campaign was good. The story could have been longer. It is if you do all the side missions, but I found myself only doing the main missions which there were only about 5-6 tops. The gameplay of the campaign was very compelling. Very different, especially a certain espionage segment. The multiplayer is fluid and all the maps have a good environment for any type of play style. You could run and gun or you could snipe on almost any map. The zombies mode feels like a blend of the original and the newer versions of the game mode. The return of the original perks was very welcome. Overall, I would say that this entry in the franchise is pretty much the standard we have come to know from Call of Duty. A few new features here and there don't allow it to differentiate from anything in the last few years.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer, Zombies

    Rated 4 out of 5 stars

    Good game

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game, good zombies, good campaign, good multiplayer.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Fun game, best zombies yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zombies mode this year is worth the purchase alone. The campaign looks great and plays well, and multiplayer is fine. The game makes use of the ps5s hardware and processing power including the controllers haptic feedback. Very fun game, even if it does freeze and crash occasionally. Minus 1 start just for crashes

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer, Zombies

    Rated 4 out of 5 stars

    Modern Warfare DLC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiplayer feels very much like a copy of modern warfare except set in a different time. Doesn’t feel that much like a black ops game but more like a modern warfare DLC. That being said game is still very fun with friends and new modes have brought more life into this game. Zombies is also the most fun it has been in a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Zombies

    Rated 4 out of 5 stars

    Campaign/Zombies excellent multiplayer needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    played a whole bunch of the multiplayer but the zombies and campaign are the bread and butter of this game for me right now multiplayer is okay but needs some work hopefully with some patches it’ll get better but don’t skip out though just because of the multiplayer fun is still in this game especially if it ends up going on sale

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Graphics

    Rated 5 out of 5 stars

    Really fun game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a ton of fun. I don't play online a lot, so I look for games that have a good campaign offline. This game hits that mark and then some. The graphics are unbelievable and the gameplay is a lot of fun. I would definitely recommend this as one of your first games when you get a PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Best Black Ops campaign since BO2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best COD Black Ops campaign since BO 2. The story lies between BO 1 and BO 2 and features Mason, Woods and a few other familiar faces from the past which I wont spoil. There are two-three new major characters in the campaign. The graphics are next gen. The multiplayer though may not be the better than COD MW 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Maps

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing the black ops series since I was in middle school. Cold War isn’t so bad as people say. I really like it especially being able to play it at 120 FPS. The Game could’ve been way better in my opinion by adding more guns & bigger maps but overall the zombies and multiplayer is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 4 out of 5 stars

    What we’ve been waiting for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has been the best one since Advanced Warfare. I loved the story but wish it was longer. It was only 10 hours. The same as Miles Morales. I loved the feel of different guns with the DualShock 5 controller. I loved the zombie mode; it’s very realistic and fun. I still play it to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Cold War

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying the game. I have had some issues with it on PS5 with it kicking me from games with friends and we have to end up restarting our system normally to fix it. I'm not sure if it an issue with the game or console. Overall the zombies game mode is a lot of fun and multiplayer is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Graphics

    Rated 4 out of 5 stars

    Great entry in the series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent albeit short campaign. Loved the story line and variety of missions. Graphics are second to none. Solid entry in the COD series. MP is your typical fast paced run and gun everyone expects from COD. War zone is same old war zone battle royale. Zombies is always a treat.

    I would recommend this to a friend