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Customer reviews

Rating 4.5 out of 5 stars with 2306 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the excellent graphics and fun gameplay of Call of Duty: Black Ops Cold War. Many appreciate the campaign mode and the immersive haptic feedback. Some customers feel the campaign is too short and would like to see improvements to the map design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,306 reviews
  • Pros mentioned:
    Graphics performance

    Rated 5 out of 5 stars

    Amazing graphics, fast paced action

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of Duty has been around forever, either you like the frenetic action or not. I haven't completed the Campaign yet, but what I've played thus far it's enjoyable. I still prefer the Call of Duty Modern Warfare multiplayer to Cold War, but that's just preference. But what I will say, you will blown away by the graphics. Granted, you need a quality TV, but mine has 120 refresh rate and combined with 4K resolution, the picture has never looked better (coming from a console). Cold War is, in my opinion, a great showcase for the next generation of console's graphics capability (at least for now...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't touched the campaign yet but I will for sure I always look forward to playing thru on veteran but the multi-player is addictive every single year

    I would recommend this to a friend
  • Pros mentioned:
    Graphics performance, Storyline

    Rated 5 out of 5 stars

    Amazing 1st person shooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW WOW WOW! Insanely good graphics, haptics, and sound. Great storyline and very fun to play! The updates take quite a while to download, but well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back at it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got back into CoD with Warzone after skipping out most of last gen. So far I’m having fun with multiplayer and have really enjoyed the story so far as well.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal campaign. The Game takes advantage of the PS5s dual sense and hits it out of the park. Multiplayer is very fun, can’t wait for warzone next week.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best COD game out yet...everything is smooth but I will say it’s hard as hell as to be expected...campaign was fun too. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEW PEW PEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PEW PEW PEW! What a fun game, even though I suck at it, I will improve your ratio if I am in your lobby. So essentially you're welcome! It is fun though.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    5 for black ops 1 for modern warfare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zombies is awesome, warzone sucks old blackout was wayyyyyy better and Cold War campaign is awesome! Anything modern warfare is crap. Keep it at that.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 4 out of 5 stars

    Good game.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game. Quality gameplay but just lacking a bit in length of story mode. Zombies is fun. Warzone is Warzone. I'd say worth the buy, maybe when it goes down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    Best Call of Duty game to date!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of Duty Cold War is the best Call of Duty game to date!!! Multiplayer is the best game mode so get ready for some loud action packed 4K gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest installment in the call of duty franchise is very rewarding and looks Amazing on the PS5. Multiplayer is great and zombies are fun.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics performance, Haptic feedback

    Rated 3 out of 5 stars

    COD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent title that was rushed out the door. The game has caused several crashes on my ps5. The campaign is solid and zombies is great if it works. When I first got it, I had nothing but crashes trying to play zombies. Developers can't rush to put out products that will brick consoles like this. Take your time and put out quality products! Oh BTW the haptic trigger feedback is a gamechanger. Very cool for zombies and single player but you will probably want to turn it off for multi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics performance, Storyline

    Rated 5 out of 5 stars

    Duties calling!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, call of duty you done it again. Excellent graphics Best call of duty so far, love the story. A must have if you are a call of duty fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game it self is awesome. Graphics are amazing, the console itself had to update a few times to get the glitches out. Other than that no issues

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode
    Cons mentioned:
    Campaign length

    Rated 5 out of 5 stars

    Great zombie mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the the Zombie mode. The campaign is fun, but short. I haven't tried the multi player yet. All in all it's pretty fun on the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics performance
    Cons mentioned:
    Campaign length

    Rated 4 out of 5 stars

    Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Campaign is short but fun, multi-player is great and feels like older black ops sorta, and zombies is a blast! Looking forward to all the free DLC to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For 2020 It’s Not Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for Zombie Lovers. Perfect Customer Service from Best Buy. Multiplayer is a hit or miss. The campaign is back to it’s good roots.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics performance
    Cons mentioned:
    Map design

    Rated 4 out of 5 stars

    Great multiplayer game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing since launch and have a great time online with friends. The maps aren’t perfect but still well worth my time and enjoyable overall.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign mode, Graphics performance

    Rated 5 out of 5 stars

    Very entertaining

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow just wow, the graphics are insane, story telling mode is awesome. I’m not a big gamer and even someone like me can have fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics performance

    Rated 5 out of 5 stars

    Best COD!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics in this game are insane! I hadn’t played COD since COD3 and MWF times and WOW has the quality has upgraded tremendously Characters and effects are so life like! The PS5 remote also makes the gaming experience so much more intense! I also chose as curbside because Christmas traffic was crazy so I didn’t want to go into the store and this option was so much faster and efficient than going into empty shelves and then trying to find an employee to help you during Christmas shopping season

    I would recommend this to a friend
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