Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 1315 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers recognize the impressive graphics and engaging multiplayer modes as major strengths of Call of Duty: Black Ops Cold War, with many also praising the campaign's storyline and the unique zombies mode. However, some users experienced issues with the game's download size and reported the presence of bugs. A few also expressed disappointment over the lack of split-screen functionality for certain game modes. Concerns were also raised regarding the game's price point by some players.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,315 reviews
  • Rated 5 out of 5 stars

    Cold War

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game. Kept my college age children engaged for hours. Personally could do without so much violence but a favorite of the boys.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zombie game play is insane , multi player experience is unreal . Great game over all from experience to graphics love it .

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Cold war

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is very fun, I have only played the multiplayer and its decent, players spawn at the worst places.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good gamr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Love the graphics and the sound is awesome. I have played almost all call of duty and this is high up there.

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift

    Rated 4 out of 5 stars

    Video game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my grandson. I was happy on the early order factor. Hopefully he will enjoy this item. It's what he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Zombies

    Rated 3 out of 5 stars

    Fun

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games sucks that split screen doesn't work all the time. Zombies split screen was always fun.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Love the Game

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this game and it didn’t disappoint. My so and I enjoy it. If your a fan of the lineup you will understand. Enjoy!!

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift

    Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my daughter! I will follow with her review. This was her number one item on her Christmas List!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was hoping for more...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an amazing job as always when I preordered the game for pick-up on release day. The reason for the 3 star review is because the online portion of the game isn't as good as I was hoping. Multiplayer tends to be glitchy and you get kicked out of games at random, some of the maps are (in my opinion) poorly laid out, guns are either overpowered or slightly inaccurate when shooting, and the zombies mode is a huge step down from zombies in the other black ops games. I'm sure most of my complaining (or opinion) can be remedied with patches and updates but for a game that had multiple alpha and beta roll outs, I'm quite frankly a little disappointed. Now I'm not saying I'm the best COD player by any means, but I have played every online game in the franchise since Call of Duty 2 and tend to do fairly well with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Christmas gift

    Rated 5 out of 5 stars

    Call of Duty: Black Ops Cold War

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to preorder . Order received in a reasonable amount of time This is a Christmas gift. Can not review content at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    nice continuation to the previous game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heard about the concerns before we purchased this but it works great is a lot of fun to play .... no complaints what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahead of the Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the #1 item on my grandson's list. He is a freshman in college. He is in "hog heaven" over it!! One of my other grandson's made the School of Business team at The Ohio State University which uses only this game--he is a freshman at OSU in the School of Business!! Best Buy took my pre-order so I was able to receive the video game on the very first day that it was released nationally. I love buying video games at Best Buy because they are always ahead of trends--"ahead of the game"!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great game!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, couldn’t ask for more on the end. Trying to play split screen will cut out and freeze on Xbox one S only down side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typica lcampaign

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting told to play online maps but i like playing COD for the campaign play. I like the the choice you get at the end

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    COD

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Been playing COD ever since World at War and let me say that this is the best version in the COD series.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Short Campaign

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and story, but campaign is short. Haven't played much since finishing the campaign mode. Still a good game.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like it and very hesitant with the COD games. Haven’t played campaign yet. Multiplayer is keeping my attention

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    fun game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great game. just when i feel like giving up on the franchise they come out with a great game that makes it fun again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great game

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game play was terrifice, graphics was awesome. if you like shooting games then this is a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Zombies

    Rated 4 out of 5 stars

    Black ops cold war

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the call of duty black op series this is great love zombies and the stoyline is a lot like the original black ops

    I would recommend this to a friend