Customer Ratings & Reviews

horrible printer. Out of the box it was a piece of crap, had big problems connecting to my wifi so i had to get a cable and a real difficult time trying to print anything, it just keep spitting out BLANK PAGES.. Ended up needing bestbuy help with trying to get it to work. Wish i could return but alot of stuff came up when i got it around Christmas so Im over the return date

absolutely despise this printer - we have to connect to it every time we want to print wirelessly , different password every time. and to connect you have to disconnect from wifi and then change back when done. researched too late and apparently its a problem for this one.

Canon I get a refund? Has a lot of issues. I really wanted to like this printer but it isn’t their best. I usually love canon products.

Horrible!! DO NOT BUY THIS! The scanning did not work, the software would not load onto my computer, came with a DVD with the software but I have not purchased a computer in the last 8 years with a DVD player. Cannon Tech support could not get the scanning to work either. Just get a cheap laser printer and a cheap scanner. That is what I finally did, it cost less and works perfect.

It's not great for pictures or graphics, but fine to print an invoice etc

This was too big for my space It was returned. That is all.

This is the worst ever. The paper loading is pitiful, it will take only very little paper at the time. The setting is super complicated, you will have to spend an hour or more to set it up for scanning, time, etc. And the printing quality is very poor. I DO NOT RECOMMEND THIS PRINTER. Wasted money! Will see if it can be returned.

is not easy to connect to the internet the screen is to small, and the scanner are very limited to scan one page at time

Installing this printer was not easy. I found the instructions to be very insufficient. I returned the printer.

This printer is useless to me. Very low dpi - you can't even read anything that you print or copy. I did not know this and I started using this printer after the 30-day return period had passed. Total waste of money. I can't think of any way this can be used. Best Buy, please take these items off the shelf.

Pretty difficult to complete installation and too slow to scan documents

Copies fast and well, but very difficult to link to network and frequently becomes unlinked from network.

This printer is big and clunky. There are issues with the wireless printer feature.

Really a hard printer to set up especially the networking of the printer with other devices. I have had the printer for 3 weeks and still have not got it figured out. The instructions are hard to follow and the online and call center help is non-existent.

Works horrible for a $200 printer. I used my $130 printer to print my labels for half a year and I decided to go with this one for my small business. Does not print label paper properly. Prints fine on normal paper, but not great. Will be returning.

Could not get it to connect to my laptop wirelessly or with a USB Cable. Customer service only available during business hours, and unfortunately, I am not at my computer at that time Ended up purchasing another manufactures product

I can't believe this printer. I have bought HPs for 20 years, and never had an issue. This printer is continually giving me issues printing from multiple PCs and my phone. I frequently need to reboot my PC in order for stuff to work. I never had to do this with HP. I am never NEVER buying a Canon again. So unhappy. I'm going to use this until the 4 toner cartriges I bought are used up, then I'm taking this into the back yard with a baseball bat. Dang it. Very unhappy. I want my money back. I never have issues with Canon at work, maybe those are okay. But avoid Canon home products.

Could not get this printer to work properly. Best Buy online support couldn't figure it out either. Called Canon support and was on hold for 30+ minutes. Decided it wasn't worth the aggravation and returned it to get something else.

As the title says, it is a nice all-in-one printer. If only I had color...

Only scans one at a time. Would purchase for an office