Customer Ratings & Reviews

Very slow and poor printing quality. Not efficient

This printer is such an unreliable piece of equipment. With that being said, it would not stay connected to my Wi-Fi enabled devices as designed. Also, the printer wouldn’t exit out of energy saving mode. As a result, I wasn’t able to print much needed documents on numerous occasions since purchasing this poorly designed printer. Don’t buy this product! You will be disappointed if you don’t heed my warning.

Experience was really bad Delivery left a broken product at mt door Only thing I could do was take it to a store and return it Than buy another one in store This is not how online shopping is done get your act together before you join other list of dinosaurs of bygone days

Hard to set up, print quality poor. Control panel difficult to navigate.

What happened to Best buy. I attempted to contact customer service after my item that was supposed to be delivered the next day took almost a week to arrive. Customer service was terrible and lied straight to my face. They blamed Fedex, for their mistake. Anyways done with best buy. Went on amazon and purchased same item, and got it delivered faster. I will be returning Best buys shipment. Go Amazon!

Software issues just read canon’s forms. Waste of money and canon customer service could not help.

The quality of the scans and copies is just fair. But it is reasonably priced.

I spent hours trying to get this printer to syc to my network and then operate all three functions. Tech support couldn't get the scan function to work and said to call security provider. That was a dead end. I returned this item. I will avoid Canon products.

Wish I never bought this. It constantly loses connection or won’t wake up. Loses connection and display can be pixelated at times.

How is it possible that the model# on my receipt doesn’t match the model# in my extended warranty? My printer doesn’t turn on. The geek squad couldn’t help. Email address given by Bailey for proof of purchase was incorrect

The instructions for setup were horrible. I have set up printers and this one was the worst by far. I ended up taking it back and exchanging it for a Brother printer.

Retuned item. Directions did not adequately relate how to set up product. I was afraid I ruined printer following directions.

THIS IS THE W O R S T PRINTER SCANNER I HAVE EVER BOUGHT!!! HAD SAME DEFECTIVE ISSUE WITH SCANNER THREE TIMES. NEVER WILL I BUY THIS MODEL AGAIN.

Item didn’t work had to call the manufacturer to get it replaced because Best Buy wouldn’t take it back since I was shy of 2 days of there policy. Had death in family and cannon replaced it with a refurbished one

Difficult to set up, impossible to work wirelessly. Box includes a setup CD. Who uses CDs? After I finally got it working it spontaneously shoots out pape randomly. Absolutely the worst printer ever!!!

This is a brand new printer, yet I am still unable to set it up correctly. Despite days, even months, of attempts, it remains in a continuous loading state. At this point, I am considering returning it immediately.

After assembling printer, I pressed the start button and nothing happened… no power , printer did not start. I am in the process of returning it to Best Buy.

I bought this printer as a new item from Best Buy a month ago and at max have printed 20 pages of simple text with it. Meanwhile the ink has already run out! Unbelievable!

NOT the best - Ink is light when printing and we are still having trouble connecting to wireless printing - should have gone with a different model

I bought this printer for scanning. The feeder is not made for double sided scanning, which defeats the purpose of me buying it.