Customer Ratings & Reviews

The setup went smooth, prints and scans perfectly.

Great printer, easy to set up and use. Super fast printing and holds loads of ink

I have loved my Canon imageCLASS printer until yesterday. My printer prompted me to update my firmware. I assumed that Canon had my best interests in mind, but they did the exact opposite. Once installed, the firmware caused my printer to no longer accept the third-party toner I have been using. To be crystal clear: The ONLY thing that was changed was the firmware update. Before the update, my printer worked flawlessly. After 3 hours of troubleshooting, I came across an article that explained the firmware issue. I bought a Canon brand toner cartridge for $145, installed it, and now my printer recognizes it as a new cartridge. I have now dedicated 6 hours of my workday productivity and $145 to this printer, and my call with customer support ended with them offering to replace one toner cartridge for me (I have to pay for the other three). I have a $700 printer that's not working, and I have $300 in unused toner. I also need to spend $800 on new toner. When I ask Canon if I am required to use Canon-brand toner, I am told it is not a requirement. I am told that there are risks to using an off-brand toner, and I am comfortable with those risks. I have been using an off-brand toner with that understanding for several months. The risks of using an off-brand toner have proven to be far less than the risks of trusting Canon. If there is any possible way that this firmware update has been beneficial to me as a Canon user, I would be thrilled if Canon would enlighten me. Canon, do you have any insight into why you would deliberately send an update to a user's device without notifying them of the potential issues it could cause, and what the sole benefit of this update is to your company? Canon intentionally sabotaged my printer for its own profit. That is disgusting behavior.

Bit of a learning curve but overall great printer. Color quality is nice.

It’s a little be complicated but very good quality printing.

Have not used printer for long yet but so far it's fabulous and easy to use

Great in home office computer for label and text based printing.

Best printer I ever bought. Runs flawlessly and scanner works great also, which I needed for my business. Canon is the best!

Perfect for home use, prints fast and with quality. Very pleased with product

Happy with purchase and would recommend fast delivery

This is a very good printer. The interface with my computer for scanning was seamless. Be sure to read the instructions for set up though.

Printer is very good but keep in mind that it’s a little bit loud while printing

Works as advertised. So far, very dependable. We will see.

I’ve owned hundreds of printers but this one is by far the best. My only wish is that toner cartridges were not so expensive. But I knew that and purchased it anyway.

I've had this for a little over a month and use it for a small business. Upgraded from a HP as I needed duplex scanning, in addition to my other requirements of a color laser MFP that has ADF. To be honest, I dislike this unit. It eats up Avery label and jams every so often. Plus the user interface is clunky and having to go online to manage features brings me back to the early 90's. Not sure how much longer I will stick with this printer. My suggestion - look elsewhere.

So far so good I love the web feature to be able to run all setup for imputing emails and other functions.

I had high expectations for this printer and even purchased it on sale for $500. However, not even 2 weeks of minimal printing and I already had to purchase new cyan and yellow toner. I understand this was a starter pack, but I wasn't expecting that. Also, for some reason THIS model printer takes the most expensive toner I've seen. The Canon toner number for this machine is 069. Look up the cost. Each toner color is about $220 before tax and shipping. Other toners like 067 are only $78 each. Another issue, I've already gotten a black mark down the side of my prints now. In just 2 weeks. Lastly, I tried to make a color copy and the color was WAYYYY off. I'm not sure what's so special about this printer. BTW, I'm an IT Director and have worked in IT for 20+ years. And I have specifically worked with Large Canon printers for years. I've always liked Canon, but this one wasn't the one for me. I'll have to return it.

The staff were very friendly and helpful! The staff, a nice young lady helped me to pick a printer. She was patient with me and she a lot of information to help me pick out the right one.

VERY GOOD LITTLE MACHINE - VERY FAST WITH DECENT PRINTING CAPACITY. I RECOMMEND

Great value! Purchased on sale. Great for personal or small business use. Skip the service contracts that the other resellers charge and buy deals like this from Best Buy.