Customer Ratings & Reviews

Since the day I bought this printer is has been a headache. It will not connect to my computer. I have to have a usb between the 2 and even then it doesn't always work. Canon has sent me out a replacement and it's the same thing. It's a piece of crap that's getting replaced with another Epson.

I hated this printer, too much time wasted in setting it up, I thought it was set up and it printed, so the next day I thought I better use it some more as I only had 2 weeks to make sure I liked it, it wouldn’t print didn’t act like it was even plugged in, so I returned it and bought an HP which is what I have always bought before and always will

This printer is amazing, cheap, super clear images

It works like a 3-star printer - I brought it in to ask some questions and they couldn’t help without a $40 minimum charge.

Great printer for my business and home! Worka flawlessly!

It cycles for at least 2 minutes before printing everytime. It will copy fine but printing is a chore. I am really frustrated because I was hoping this would work since it had decent reviews.

It prints very well, but takes a while to come on. Also wish it had two trays upper and lower like the old canon I had.

The machine I got was faulty. Wouldnt connect to wifi and it does not have a USB slot to plug into computer. Called Canon service to help and we tried everything, it still couldnt connect. Had to return.

Right now, we have given this rating, as we have only tried it once, black ink. Till we try it again, we can’t give it a 5.

I haven't even been able to print anything with this because it won't let me connect to my wifi, telling me over and over that there is more than one router with my router name, which is not true! Won't accept my password and there is NO USB cable included. NOT HAPPY!

Not a great printer, at least it isnt an HP product.

Was looking to upgrade at least a 7 year old printer and this has less features than the old workforce printer I was looking to replace. Also terrible printing right off the bat. It seems to print a border where there is no border and just not very intuitive interface or the app. Going back

Was working fine the first week until the second week when it stop working and printing in color because the hose it has connecting to the ink tanks stopped sending the ink through.

I have always been a fan of tank-based all-in-one printer as they offer good value for my printing needs. The features that I would look for in a printer: Good print quality for both documents and photos Easy to use Wireless connectivity and mobile app, which is a must-have these days Good value for the money The good news is this Canon printer meets all those requirements. However, unlike typical inkjet printer that is so much cheaper to buy, the initial investment for a tank-based printer is usually higher. That is because typical inkjet printer will have you buying expensive print cartridges as soon as the ink level went low and we all know it won’t be long before we need to replace those cartridges. We would pay more upfront with tank-based printers however, the printer is able to print literally thousands of pages before the tank needs a top up. With full tank capacity, Canon rates the printer at 7700 pages of color print or 6000 black and whites. The actual number of pages for photo prints will be less because photo prints require more ink density to print. Because I like to print both documents and photos at home, having a tank-based printer makes much more sense for my needs because typical inkjet printer will run out of ink pretty fast if we use it to print photos. It saves me from having multiple supply runs or ditching the waiting time for the supplies to arrive from online purchase. Having this printer at home is very useful to print pictures straight from the phone as our phone has become the primary camera these days. Ok so what about print quality? For documents, this printer does the job ok. Print quality for picture is satisfying as long as we’re using very good photo paper. Canon is a photo company after all. There’s a preset for Canon’s photo paper which will allow the printer to apply the best setting for the paper automatically. When printing photos from computer or phone, there might be some color and contrast differences from the picture that appears in your computer screen but they are somewhat expected because we are not using a professional photo printer and our computer/ phone screen may not have been color calibrated using the same technology that the printer uses as its point of reference. Again, this is not a printer designed to print color accurate photos for professional/ creative industry use. If print result is not up to your liking, the solution is fairly simple, try to adjust the picture by using any photo editor app in your phone then print the picture using the Canon app. The printer is able to print a photo in less than a minute, which is about the same printing speed as my previous printer. For documents, we should be looking at less than 10 pages a minute or in the ballpark of 8 pages, which is acceptable result from a non-laser printer. Also, this printer does not support automatic duplex printing, which is not a surprise considering that this is an entry level tank-based printer. Duplex printing is still possible but it has to be done manually. As an all-in-one printer, we can copy and scan up to letter-sized documents at 600x1200 dpi with 16 bit of color. However, there is no automatic document feeder system, which means we have to do it one page at a time. Last but not least, this printer is pretty big especially when you compare it with typical inkjet printers. However, the dimension and weight are normal for a tank-based printer. So, placing the printer properly may become a challenge if we don’t have a large working space. In summary, this is a solid printer for home use as long as we don’t need to print multiple pages of documents on both sides automatically. This printer is best for people who expects to print many pages and photos at home.

Horrible printer. You can push buttons, clean, and align all day long, but it won't produce a usable copy without blurred lines.

I hate this printer! Canon Customer service is impossible to get a hold of. Geek Squad, too. Used to an easy online print with my Epson till it broke again. Thought Canon was quality. Not.

Doesn’t print legal size; not impressed with other features

The printer was returned for another Canon. The black ink cartridge was defective and so was the printer. I exchanged for the Canon TS6420a.

Not to good .., wireless hook up pretty bad and color even worse.. set up was ok but just not worth the money

I’ve always bought Hewitt Packard and never had an issue bought. This one have had nothing but issues. Worst mistake.