Customer Ratings & Reviews

I was shopping for a simple printer that was all-in-one and there it was.

I get that often times, issues are user error-related, but 3 hours in, I realize this is a product issue. I restarted printer and wireless network several times, confirmed 2.4 speed connection was available, followed the installation instructions multiple times.. to no avail. Was going to concede and just print via laptop through usb cable, before realizing they didn't include usb cable and the cable slot had a special input on the printer. This was the final straw. I am returning the printer and avoiding Canon for another decade.

The kids loves it.. I just wish it could fax.. I think it can scan.. it was under $50 .. but the ink is very very pricey.. more than the Pinter..

Great and excellent customer service, had fun purchasing the printer, very great environment in the store made me feel like home and the printer is awesome

Purchased on sale for a single purpose. Functioned beyond its intended purpose. Going to hang on to it instead of selling it off as originally intended.

I have used personal printers for many years of diferentes brands including Canon but the Prixma MG 3620 give me the most valuable images, love it

Canon are dependable and have been my go to printer for years

I use this since I work from home now and it’s perfect for me.

This printer is okay at best, shouldn’t expect much else out of a cheap printer. Had a VERY difficult time setting up the printer as the directions are not clear at all, and I could not get it to connect wirelessly ( I am a tech savvy person). I honestly would probably return the printer if I didn’t already throw out the box. Nevertheless, if you want a super basic printer that will work with a cable, this one should do just fine.

Great Item had same one before lasted years great brand

Great printer for the price. Prints, scans, and copies. What else could you possibly ask for.

does what it is supposed to do after awkward setup.

several months in and it still works great! prints hundreds of pages on one cartridge of ink. scanner and wifi capabilities work perfectly too

so far, the Pixma is simple, straight forward, and make good copies

This is my second Canon printer. It has all the features I need. Especially useful is the double sided printing and the scanning capability.

I have been pleased with this printer. Satisfies my needs to scan and print documents. The price was right. Can't go wrong with this product.

I don’t think I have ever been so infuriated with an object until I bought this printer. It worked a few prints, then stopped. Refuses to connect to wifi/be registered as a printer in the Canon Print app. I’ve tried numerous times and nothing worked. One weird thing I noticed is this printer appears as an MG3600 when attempting to register as a printer , not MG3620 as it is labeled on the machine itself. Not sure if it’s user error, but regardless, I am taking this useless piece of absolute horse trash to the recycle.

This printer is difficult to set up. Once set up the settings do not stay, so every time you print you have to reset the paper size, the border, etc. It is the most difficult printer I have ever owned. Changing ink cartridges is very easy and ink appears to last a long time in comparison to other printers. I would not recommend this printer.

I love the fact that I don't have to run to the UPS or Office Max store to copy or fax anything anymore.

The guess printer works ok, but the process to get it was TERRIBLE. I initially ordered online on 11/30 and was given a delivery date of 12/5. Several days later I was notified it was "delayed" but no one could tell me when it would arrive. After several conversations where no one from Best Buy was helpful, and because this was a Christmas gift, I ordered another to pick up at a store for $20 more than the original order, but they would not match price. I was still hoping to receive the original order and then on 12/20 was notified that my order had been returned. Customer service told me they "could tell by the tracking it was damaged so they re-routed to return it." Terrible customer service and I will not purchase anything from Best Buy again.