Customer Ratings & Reviews

This printer have everything I need. Most of the time I am using it for school, but I did start doing some picters too. And the price was very afordable.

Excellent printer, I highly recommend it, for home use, the duplax function is great. the shipment was timely.

I had a difficult time trying to connect it I had to call customer service and download a bunch of useless stuff

No words except after repeated attempts of attempting to hook-up to my WIFI (unsuccessful), went ahead and used a USB port. Finally worked that route, HOWEVER, it would never print a page without misprinting - sentences "merged" together, never a clean print. I did have a Tech expert friend look at it - he did, and advised me to return the product. I did and went with an HP printer and it works like a charm!

Great printer. I had to purchase this for work and it does the job.

Absolutely terrible printer very hard to set up and went to return it because it was difficult to set up Best Buy didn’t wanna take it back because it was 4 days late . Why do they only give two weeks to return? It isn’t even used just opened the box to se it. Also when I received the printer it was in the box it comes in didn’t even come in a shipping box to hid what I had bought. The ink I had bought came in a box too they took back the ink that was one day late due to late shipping. They only took it because it wasn’t open.

Very complicated to set up but once it’s set up , it works like a charm.

works well, a bit challenging to install but it all worked out in the end

I am very happy with the printer/scanner that I purchased.

Love this printer! Ease of use and quick connection with or without Wi-Fi are great! Copies are excellent.

Poor wifi connection between the printer and desktop or laptop. Reinstallation many times. Print and reprint a job less than 1/4 done. Waste new papers.

 was unable to get unit connected to Wi-Fi router at same time as computer. Very frustrating and tried several times. Packaged back up and returning immediately.

I'm not going to say that this is a good printer for the money because you see that so much and what does it really mean? Less than $50 for an all-in-one inkjet printer could still be a lot of money for some more than others. That being said, this small footprint AIO does it all. And pretty well, too. Speed is average for the unit to queue and start printing, and the noise level is noticeable but for the most part not enough to be annoying. Perhaps if you were printing a 30 page job and the printer was beside you.... but how many times does that happen? Print results are good, both colour and greyscale. Clean crisp output even in normal 300dpi. Keep in mind that this is a light duty printer for general home/home office type use. It won't disappoint used in this manner. Setup was a breeze. I went WiFi from the get-go and the setup utility had no issues finding the device on the network and finishing the task. No need for alignment. It was excellent out of the box. Scan works well, quick and quiet. Same for the copy feature. And it looks good on the desktop or wherever you decide to place it. A ton of other software comes with the install CD. But I only wanted a printer so opted not to install any of it except for the manual, which helped out later on. The 3620 has an wake-up setting that allows it to sleep until a print request is received. I used this setting for a few weeks after install and it worked fine. One day all computers in the house couldn't see the printer. Tried several fixes, rebooted, reset the router, powered off and on several times. Nothing worked. Last gasp, check the manual. Sure enough, it had step by step troubleshooting that resolved the issue first try. Moral - install the manual during setup. So overall, a great little printer for the price or otherwise. And like all printers today the consumables cost more than the printer. Two XL black cartridges and one ream of paper cost more than the printer

It stopped working as it should after 18 months of using I don’t recommend buying it

Have this prinyer for a year after that dosent work any more dosent print anynore

Piece of trash!!! I changed out my Comcast modem and now the printer won’t connect! Been trying all different ways for 2 DAYS!! Do not buy!

I've been using the Canon PIXMA MG3620 for a few weeks now, and overall, it's a solid choice for anyone in need of an all-in-one printer. The setup process was impressively straightforward; it took just a few minutes to get the printer connected to my Wi-Fi network, and the accompanying app made wireless printing from my smartphone a breeze. The print quality is great, especially for photos and color documents. I appreciate the compact design which fits nicely on my printer cabinet without taking up too much space. However, I do have a few concerns that hold me back from giving it a full five stars. One major issue is how easily paper can get stuck inside the printer. It can be quite frustrating, especially since determining the source of a paper jam is not as intuitive as it could be. I've found myself digging around in the printer trying to locate the jammed paper which i do not like to do for fear of damaging the unit. Additionally, I noticed that using the duplex printing feature seems to exacerbate this problem, leading to more frequent jams. It would be preferable if the printer didn’t auto-default to duplex printing; having to manually disable in the settings is a bit of a hassle. Overall, while the Canon PIXMA MG3620 excels in setup and connectivity, it falls short in handling paper jams and the duplex printing feature. If these issues were addressed, it would truly be an outstanding printer!

My old canon printer finally gave up after years of great service. Was in need of another printer but not one that can handle a ton of work, simply because it won't be seeing a ton of usage. Started browsing Bestbuy website and noticed it was on sale. Went to the store and was pleasantly surprised by the small compact size of the unit. The old printer I had was pretty large. It was easy to install on my desktop computer because it will be hardwired to the unit. Wi-fi connection was a different story. The unit does not have a screen on it for you to enter a password if your router has one. For those that aren't technically savy, it will be a bit difficult because of this. My suggestion is you aren't totally computer savy and can maintain a home network, to install on your phone the canon app. The app can program the printer and allow you to enter the associated password of the router to the printer. As for the features, they are serviceable. It doesn't allow for faxes if that is a deal breaker, you have been warned. One of the great features that I really love is the ability of the printer to print on both sides with having to manually reinsert the paper. You just select the option for the printer to print on both sides and it will print on one side and before it releases the paper, it will automatically feed it back into the machine and then print on the other side and finally release the paper. Great for college students who have teachers that allow for you to have a single sheet of paper of notes on tests and whatnot. The unit does not come with a USB cable, so, if you are replacing a previous canon printer, keep the USB, as you will need it.

Great occasional printer! I use da printer maybe once every other month and this one has been great. It starts up way quicker than my HP and doesnt waste tons of ink doing warm ups. It is small but quick and good for low volume printing. EZ setup with phone, and ez to update the firmware (been out for years so has updates)

I was very pleased with this printer, which I purchased when in another city. It is small and inexpensive. But the characters are very sharp, it prints rapidly and well. It is easy to install and use. It scans and copies. Only deficit is the ink cartridge ran out of ink quickly. I learned that there are different amounts of ink, so spending more on the cartridge solves that problem.