Customer Ratings & Reviews

It won’t print, it keeps giving error messages and I have tried everything. Now Best Buy wants to charge me to send somebody out to the house even though they told me to bring it into the store which I did, and they wouldn’t help me. Horrible customer service, they were rude, and very very nonchalant about the whole thing. Didn’t act like they cared, didn’t offer any solutions except to pay more money to have somebody come out to look at a very simple printer. I won’t be shopping at Best Buy again.

Excellent printer, Canon quality, and smooth operation!

it was easy to set up but didficult to set up connection of my chromebook to print, but finally figured it out. The paper jams a lot. But decent and affordable!

Cannot get to print wirelessly. Not sure if it’s my internet service.

I love this printer, the only downfall is that the scanner cover seems a little cheap but for the money it is a great product!

You don't even get 1 star for this hot mess. I was given false information. This printer is NOT compatible with Big Sur 11.0. Three Geek Squad people could not install it. I had to pay extra for tech support. I thought I had bought that when I bought this. I now have an appointment to return it in person to get a refund for the printer, Geek Squad, and the extra GS tech support. I checked with someone on the Best Buy chat because it's impossible to reach a person at the SF Big Buy. That person assured me, after he said he checked three times, that this printer was compatible with the Apple update. It is not. I am not happy about any of this. I suspect I will look to any other store before I buy anything from Best Buy again.

I just love the product. I use it everyday for school and love the fact that it is a color printer as well. Just love it!!

The Canon PIXMA printer I bought is ok for the price. Plastic parts are thin and fragile, so careful handling is required.

I needed a printer for school. Scans and prints! Hooking it wireless is a pain but if you can print directly from your phone!!

This printer is great. WiFi accessible. Only downfall is that you must turn it on manually for it to start up.

This printer came in handy as my daughter was off to college

I like the printer but it will not print on cardstock. I'm disappointed it cannot do this.

Love this printer I use this for business purposes

After purchasing this printer and connecting it with our network it worked flawlessly. Couldn't ask for anything better.

Purchased this printer to replace one that died. It's just a printer. No big deal. Sure does use a lot of ink - same as other printers. Would I buy it again? Only if it is on sale.

Needed to get ink for a different printer and saw the price on this unit. Just picked it up instead of ink.

It’s ok. Wish it was faster and easier to set up. Took me a while to figure out how to connect it to WiFi.

Just use the corded version. Hard to connect. I still like Hp better

Love the red, A little slower printing, but still fine for using at my house

Inexpensive quality printer. Set up was fairly easy and it works just fine thus far.