Customer Ratings & Reviews

Terrible website and no customer service help. Called 5 times and they hung up on me every time. Finally got the printer setup. Operates very slow. Will keep this printer but would not recommend it.

Printer never worked!! I called several times to get assistance from Geek Squad and wait times were 8 to 12 hours!! Finally gave up after a few months and put the darn printer in the closet. May just take it in for electronic recycling. Yes, I did also call the manufacturer and they couldn't help me either. Online and by phone there was no assistance available with this item.

It's a great printer. Does everything as advertised.

This printer has had more problems than it’s worth. Every time I have printed since purchasing it, I can only print one page at a time or it jams. It does do double-sided, but I still can only do one double-sided page at a time or it jams.

It's great and easy to print from tablet to smartphone!

The price was great. The setup over WiFi was difficult and took longer than anticipated to complete.

I got this for a friend, she is very happy with it

Okay overall quality. Setting up wireless is painful. I wish I would have sprung for the more expensive model

I am "technology challenged" but this was very easy!

This is a good printer. The ink is expensive though.

This printer is good if you only need to print one or two pages at a time. It so good for larger print jobs.

Not able to use Wi-Fi with app installed . Don't know what the problem is. I can make copies that's about it

Wanted a basic printer for my son's school work. All I need and more. I do regret not getting an inkjet though.

Wireless set up hard. No instruction in the box.I am thinking of returning. Because it was iPad compatible.

A little tricky setting up , but it is a nice little printer for the money and the needs I have at home here.

I don’t know how this got good reviews. My tablet and phone cannot connect because it is not compatible with any internet that’s 5G. I had to call customer support after multiple failed attempts to connect and was told it is not compatible with faster networks. There is no update either. I have to disconnect from my wireless and connect directly to the printer in order to print. Ridiculous. And ink does not last. The sheets fall to the floor when printing. It’s SLOW. I hate this printer.

Good product but the ink usage is pretty high and ink prices are literally the same price as the product

So far this has been a large waste of time and money. ink runs out quickly and is far more expensive than my last pixma model. i just replaced the color ink cartridge and it will not print in color. hard to use and poor quality

It did not work wireless. I had to buy a cord and plug it into my laptop. It works fine but not wireless.

Average or typical cheaper end printer - no issues outside of what was expected