Customer Ratings & Reviews

Haven't yet tried but looks great!!!!..............

This little printer is a good choice for home use.

Got jammed. Now Broken. It is cheap yet tricky to set up and configure in a wireless environment in an AirBnb without access to wireless modem admin functions.

This printer is a piece of junk. I doubt I will win any $ but this is cheaply made, In addition, Best Buy Clearwater does not service in house repair on printers which I should have been told upon purchase. The only service they do on printers is IN HOME service with a $79.99 price tag.

The printer has not worked yet. I can't get it to connect to my computer. It’s still be and new. I can't use it. I use it to make copies and the color is very light! I wouldn't recommend it. I really need another computer.

This printer does not work. It is not easy to use I've had multiple issue s

The copier worked fine. However, the printer would not connect to my parents' wireless network. I tried 2 printers and neither connected (and I'm fairly handy with electronics). The printer software looks extremely outdated. I just wanted a simple, inexpensive printer for my parents but this just didn't work out. On the plus side, the return-to-store process was pain free.

This printer not only took me literal hours to set up and connect to my laptop, but it also flat out doesn't work. Once I finally got it connected, I printed a total of 5 pages, when it started throwing errors that the printer has been stopped, it can't communicate with my computer, etc. I have gone through all the troubleshooting steps possible, and none of them impact it at all. Do not buy.

You said you’ll deliver My printer today by 8.00 p.m Right now is 11.55 p.m and you haven’t delivered anything. I need my printer deliver ASAP!!

Had to return it to the store.. would not connect to our laptop! Setup was very difficult and complicated (I’m quite computer savvy) .., ended getting an Epson printer which we were able to set up in 15 minutes!!

Difficult to install. Was incompatible with my new Mac Desktop, although I was told it was. Took it back and got an HP.

Still have not gotten the "wireless" feature to work on any of my three devices. It works corded to the desktop but I prefer to use the others. :/ So far I would not recommend it.

Would not buy again. I did not realize it does not have a control screen to change any settings. It's just ok. Missed return window by one day.

It works. Very slow. Has connectivity issues daily.

I couldn't get the printer to work so I returned it

Bought this printer for the wireless set up This printer was so easy to set up and use. I have connected 3 lap tops to the printer and we can all send printing to it with no problems.

great printer copies grate yes I would recommend to anyone looking for a good printer

This is difficult to fix and connect to web since it is not digital. I have regrets buying it. Because to me is hard to operate when connecting phones and computers

We had an older PIXMA that died after 6 long years of hard work, so we replaced it with the MG3620 figuring that it would be as good or better than our old PIXMA. This printer will not connect to any network via WiFi or via USB cable, even after following the troubleshooting steps multiple times. There is also a problem with the completion of the software download, which requires the printer to be on the network. Very frustrating. I returned it and purchased the Epson WF-3730, which is fantastic. Don't waste your money!

This printer is the most difficult one to setup with the wireless connection. Since there is no display, you really don't know its status. The instruction not very useful./