Customer Ratings & Reviews

I hate the fact that it doesn't have a screen to set up the Wifi. It looks like it's connected but I can NEVER print from my phone even though it has the capability of doing so.

Terrible! I’ve had it for months and have only been able to print once or twice. It won’t connect or stay connected to the wifi. I don’t have a computer with a disk drive so installing that way isn’t an option. Print quality is awful as well. I’m passed my return date or I would return it. At this point it’s $140 worth of trash. It’s awful.

Can't connect to my computer or phone despite lots of effort, Outside return window,

I consider myself to be tech savvy but attempting to set up this printer was a pain! Between the unhelpful Best Buy agents that told me the motor could get too hot that’s why the error light was on to the horrible attempt at Canon customer service. I’m giving up and will send this back because I just need a simple printer nothing to fancy not this headache.

So disappointed! I thought this would be an upgrade. Constant error messages

I wouldn’t recommend this printer to anyone. For me, this printer was difficult to physically unpack and set up. During the Canon website setup procedure that I followed for connecting to my laptop, it would not recognize my printer no matter what I tried. So I gave this printer away and purchased an HP ENVY printer, which I had no trouble connecting to wireless or to my laptop.

Had paper jammed already and never get to use it at all since I got it... Gave up on trouble shooting it

Garbage printer. Literally, I had to throw it away. I had it replaced a week after purchase because it was not working, and now after a year with the new one, it is useless. Printing is TERRIBLE, jagged lines, blurry, blotchy, and illegible. I ran every maintenance and repair option from head cleaning to alignment, and it actually just made it WORSE. Had to throw it away, chalk it up to a bad purchase.

Print quality is poor on pictures and it is nearly impossible to connect the printer to WIFI. Very disappointed.

Horrible printer. The output tray is too small, the WiFi linking is confusing. The only saving grace is the xl ink cartridges available for it

Canon printer is only compatible with Chromebook thru Google cloud and comes with a fee might as well use HP and their ink program.

I've had problems with the wireless installation since I bought that last year. I'm at my university bookstore trying to purchase a cable to connect my printer.

Nice Red color. Wireless setup issues seem to be a defect on this model.

Doesn't connect to wifi. It's a useless hunk of plastic whose wifi connection software does not work. I went through the necessary troubleshooting steps and the product still cannot connect to a wifi network. You robbed me.

It didn’t work well. It stopped working in less than one month.

Not impressed with this printer at all. I needed new wireless printer so bought this as a Christmas gift. The color looks dull. It said it had a paper jam so I opened to check and accidentally touched a strip inside and when it started printing again all the pages were messed up. I looked online and I had to delicately clean that strip with a Q-tip and windex. I wouldn’t recommend this printer at all.

Wanted to connect this printer to my iPad. It doesn’t come with the instructions to to do that!

I purchased this in June of 2022, and it is broken already. I don’t print every day, so it did not get heavy use. It has lost it’s mind and will not recognize when paper is loaded. I don’t know if these are still being made/sold, but l would advise you to avoid it. Seriously, avoid it like it has the plague.

bought a (second) Canon printer to supplement my original one. Unfortunately, this one had software issues. It just would not "sync" to my system. The printer did not work as advertised. Canon was no help. Geek Squad was no help - so it went right back for a refund

Printer works good, but was unhappy they didnt provide a cable to hook up to pc. You can print wirelessly from pc and phone but not easy to figure it out.