Customer Ratings & Reviews

Just like my previous canon, it’s user friendly but paper jam once a while even though it’s new.

Outdated, drivers and software not updated. Looks and feels cheap, not worth half the $100 retail. You'll be better off using your camera as a scanner (you'll get FAR better quality) if need be. The printer is basic. This item was returned.

I had to return my printer I could not get the printer to hook up to my computer it was the biggest headache

Can't demand a lot for a low budget printer. Connectivity is not good.

Has been working on and off since I got it. Came with so little ink I got caught not being able to complete a project when needed. Not nearly as good as the past Canon Pixma printers I have had, many years worth.

I purchased the Canon Pixma 3620 from BB two years ago to quickly and inexpensively print out masses of loan papers and it's been churning out documents and beautiful photos ever since. I am not particularly tech savvy, I downloaded the corresponding driver from the Canon website, installed it and connected to my macbook wirelessly without any issues. I love that the paper feed and output are both on the front, which saves some space. This is my first Canon printer, I have always bought Epson previously and those usually last about one year. Canon printers have a self cleaning mechanism that Epson does not, it seems to make the ink and the overall unit last much longer, so I've switched brands. This printer automatically turns itself off after a few hours, so you'll need to hit the power button before printing in the morning, and the bottom tray has the hidden extension arm that holds up the pages you've printed. *My only issue was when we switched to a new wifi router; the driver had to be un-installed, newly downloaded and installed and voila, works great!

This printer is not doing well. Very disappointed. Ink got dried up I guess. Unfortunately return window got closed. Not able to return it.

We returned this printer as it was impossible to install. the on-line instructions were illegible. The help robot was of no help.

The ink finished really quickly and very expensive for

this is the worth printer I bought Wi-Fi set up extremely confusing specially this printer dos does not have display panel only flashing lights, I will not recommend this printer, you will be better off buy a more pensive Pinter like HP ENVY INSPIRE

The WiFi setup was horrible. The user interface is super old and buggy. I used an old dead printers usb hook up so I could connect it to my computer. If you can afford to spend more on a better printer please do so. If you are a college kid like me just use a usb cable to print.

Having problems getting straight vertical lines printed as in bar codes

Horrible, does not connect to my phone or laptop. Troubleshooted multiple times. Also, it says you can connect it to your computer with a usb. It has no usb outlet.

Awful. Does not feed., you literally have to hold up the piece of paper, and glide it in just at the right moment and you better do it fast if you have to print more than one piece of paper. Beyond frustrating.

It definitely sucks I can’t get it to connect at all difficult to set up do not buy this item I was looking for something to use to print things out from my phone or iPad and this wasn’t a good choice.

I have had this printer two days. I HATE THE FKNG THING! Nothing about this printer makes sense. I had a home HP and it lasted over 13 years and was so easy to use and had everything including fax. This printer SUCKS!

Couldn’t get it to connect to my WiFi. Restarted the printer, my modem, and router multiple times, and just wouldn’t work. Seems to be a really common issue with these and unfortunately it’s true.

I would give it 0 stars. I bought it to scan my photo albums. No way to save pictures to files on my computer. I called Canon and menu indicated there was no warranty and i would have to buy one. Terrible product.

The sound is off the chain and does great! All I could ask for and price is right

So bad, maybe I just got unlucky but my printer was defunct and I had to call Canon and they sent me a new entirely different model of printer because the one I received from best buy was so jacked up (no idea why!)