Customer Ratings & Reviews

Sadly, this wouldn’t connect to my laptop. I just bought a new laptop too so I’m not sure what the issue was.

I print a couple pages a week. 7 months into owning this thing, it doesn't pull paper in to print anymore. I tried the fix I found (a self clean of the rollers) and it still doesn't work.

Hardest printer to set up sad part about it is I think best buy knew this information when they decided to put it on sale.

I am finding it impossible to get this printer installed on my computer. Your Geek Squad could not help me, either.

I don't like it. I am having trouble putting in the new ink cartridge. You can't lift the lid and putting it in is a problem. I would like to return it for something else. Mellony Higgs

Never got product because shipping sent it to the wrong post office - I will never order from this company again

can not get the downloaded printer file to open on my windows 11 laptop. very frustrating!

Printer stop working less than a year into purchase.

Ordered this printer on Best Buy website. Waited for a week. We got a lemon in the mail. Returned it!

Mechanical staff too busy talking not solving issues!

Doesnt work, have to return, took a long time to get

OMG! I have NEVER had such problems setting up a printer, wirelessly. This one required I call Canon and get a tech to help me. Was not a great experience so if you need a printer to work when you get home, don't get this one. VERY disappointed in this product.

Can not figure out how to get it to work down loaded the app and doesn’t work. Canon support is trash.

Do not waste your money on this. Invest in a higher quality printer. It simply does not work and it is a major headache setting up.

I would not recommend this printer. Paper jams EVERY time I print something whether I have 10 pieces of paper in feeder or 1. I am replacing it. You get what you pay for.

Couldn’t get it to work. Returned. Return went smoothly

Can’t get it to print so it is a waste of time and money. I even have .a DVD player in my pc but nothing shows up on the disc when I put it in.

Worst printer ever will not connect to Wi-Fi. Had to purchase a cord to even connect to my laptop

Had this printer for about 2 weeks and the ink cartridges slot does not move anymore. Item sits in an open area with plenty of space. Will be sticking to HP printers from now on.

I had to connect a USB cable in order to use it and it wasn't working for me. I went through too much to get it started. Had to take it back to Best Buy for a refund.