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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4378 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,378 reviews
  • Rated 3 out of 5 stars

    Haven't tried yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, I haven't hooked up but I was sold on the ship to home feature that the rep said would come with it for ink. Come to the register and find out it isn't offered with this model. Not sure if I will keep

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it will work great once I get it connected! Tried a few times and gave up due to lack of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a year and works well. Printing homework for kids, stuff for work etc... runs out of ink fast but they all do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing printer for what it is. the print quality is okay at best. the biggest con about this printer is that any time i have to print wireless through a new wifi i have to go through the whole set up process again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my son. I have the same printer and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer and scanner. Love it. It fits into my office and has proved invaluable to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dependable for my purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of photos for reference material for landscape paintings. This printer gives sufficient color depth and detail for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I have ever been so infuriated with an object until I bought this printer. It worked a few prints, then stopped. Refuses to connect to wifi/be registered as a printer in the Canon Print app. I’ve tried numerous times and nothing worked. One weird thing I noticed is this printer appears as an MG3600 when attempting to register as a printer , not MG3620 as it is labeled on the machine itself. Not sure if it’s user error, but regardless, I am taking this useless piece of absolute horse trash to the recycle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guess printer works ok, but the process to get it was TERRIBLE. I initially ordered online on 11/30 and was given a delivery date of 12/5. Several days later I was notified it was "delayed" but no one could tell me when it would arrive. After several conversations where no one from Best Buy was helpful, and because this was a Christmas gift, I ordered another to pick up at a store for $20 more than the original order, but they would not match price. I was still hoping to receive the original order and then on 12/20 was notified that my order had been returned. Customer service told me they "could tell by the tracking it was damaged so they re-routed to return it." Terrible customer service and I will not purchase anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pixima printer. The wifi lasts about 2 years. Got this again bc i have ton of cartridges that fits this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love it. Love it. Economical and value for money. Sleek and good looking printer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer works great. I could not get my old one to recognize my new computer but this one did once I figured out how to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer and you can’t go wrong. I would recommend this item to anyone.. it’s a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Pixma review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job, took a while to set up but works nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an air printer. I haven’t had any problems since my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product! I love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly pretty fantastic for what i was looking for and the best part is the lots of things that this small printer can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family member printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another printer purchased as a gift for family member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Canon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look, fits in small space. multi purpose printer, copier, scanner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but we had some serious issues having our computer remember the printer that it was using. Not completely the printers fault, but we spent some serious time with this thing before we mastered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with Canon printers in the past. This printer uses two ink cartridges, less expense and less hassle to replace.

    I would recommend this to a friend