Customer Ratings & Reviews

Bought this for my son, I haven't hooked up but I was sold on the ship to home feature that the rep said would come with it for ink. Come to the register and find out it isn't offered with this model. Not sure if I will keep

I am sure it will work great once I get it connected! Tried a few times and gave up due to lack of time

Used this for a year and works well. Printing homework for kids, stuff for work etc... runs out of ink fast but they all do.

amazing printer for what it is. the print quality is okay at best. the biggest con about this printer is that any time i have to print wireless through a new wifi i have to go through the whole set up process again.

This is a Christmas gift for my son. I have the same printer and love it.

Perfect printer and scanner. Love it. It fits into my office and has proved invaluable to me

I take a lot of photos for reference material for landscape paintings. This printer gives sufficient color depth and detail for my needs.

I don’t think I have ever been so infuriated with an object until I bought this printer. It worked a few prints, then stopped. Refuses to connect to wifi/be registered as a printer in the Canon Print app. I’ve tried numerous times and nothing worked. One weird thing I noticed is this printer appears as an MG3600 when attempting to register as a printer , not MG3620 as it is labeled on the machine itself. Not sure if it’s user error, but regardless, I am taking this useless piece of absolute horse trash to the recycle.

The guess printer works ok, but the process to get it was TERRIBLE. I initially ordered online on 11/30 and was given a delivery date of 12/5. Several days later I was notified it was "delayed" but no one could tell me when it would arrive. After several conversations where no one from Best Buy was helpful, and because this was a Christmas gift, I ordered another to pick up at a store for $20 more than the original order, but they would not match price. I was still hoping to receive the original order and then on 12/20 was notified that my order had been returned. Customer service told me they "could tell by the tracking it was damaged so they re-routed to return it." Terrible customer service and I will not purchase anything from Best Buy again.

This is my 3rd pixima printer. The wifi lasts about 2 years. Got this again bc i have ton of cartridges that fits this printer.

Love it. Love it. Love it. Economical and value for money. Sleek and good looking printer too!

this printer works great. I could not get my old one to recognize my new computer but this one did once I figured out how to set it up.

I love my printer and you can’t go wrong. I would recommend this item to anyone.. it’s a great product

does a good job, took a while to set up but works nicely

Works great as an air printer. I haven’t had any problems since my purchase.

It works perfectly pretty fantastic for what i was looking for and the best part is the lots of things that this small printer can do.

Another printer purchased as a gift for family member

Nice look, fits in small space. multi purpose printer, copier, scanner

...but we had some serious issues having our computer remember the printer that it was using. Not completely the printers fault, but we spent some serious time with this thing before we mastered it.

I've had good luck with Canon printers in the past. This printer uses two ink cartridges, less expense and less hassle to replace.