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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4378 reviews

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    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,378 reviews
  • Rated 3 out of 5 stars

    Okay, the wireless connection did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer/scanner because it had a wireless connection, but after multiple tries of connecting wireless which did not work I just decided to connect it via cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Dissatisfied. Returned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Canon printers, They're the best I have ever used at home or work - the one I'm replacing (MG6220) lasted me 10 great years before dying. This model is one of the worst printers I've had the displeasure of owning. It was easy to begin the set-up but I had seriously severe problems when I began to install the downloaded players and other data. It jammed my entire system and shut me down. I had to reload my O/S and reboot from my back-up files to get my computer running again. I'd advise extreme caution if you are considering purchasing on of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works nice. Love the air printing from phone capabilities. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. For this for my wife and son. Works like a charm so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. this is my second purchase, first one lasted five years, does everything it is supposed to do and does it well, really recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost effective printer. Just needs document feeder and mega ink tanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good but wireless setup is pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far but wireless setup is not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get wireless part to work. Have used very little so far but to date no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a bit slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup wasn't difficult, could have been worse. When you click print, you expect it to print. There is a bit of a delay before image prints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot connect to WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this product yesterday and I was trying to connect it wireless to my phone and computer. The instruction says “hold the WiFi button until the ON button light starts flashing” I tried many time and the ON button does not flash, I tried searching the internet and I found out that many other people also have this issue. It’s Sunday and Ill have to wait until tmr to call for customer service help. I might return it because I’ve seen a lot of bad review for this printer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Canon Pixma MG3620

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a while now and it still won’t connect to my wi fi, so I can’t print anything. I go thru the steps and it prints out the network configuration page every time, I am afraid I will run out of ink before I get it to print for me. I am gonna call Canon this week and maybe they can tell me what I am doing wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jam every time we try to print. Ink is very expensive as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures. Bright color pages. I would recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good app and it’s very good service for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a while then won't connect to computer or phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the performance of this printer, works well good quality copy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hope it lasts a long as my old one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tricky to set up and I cannot get it to automatically come on. I have to physically turn it on -- not a big deal, but a bit annoying as my old one did turn on when I hit the print button. This cannon printer replaced one that was probably 10 years old, so I hope this model lasts as long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just over a month and stopped working. No return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this was shipped on Feb. 10th, by the end of March the paper feed stopped working and it is no longer returnable. I really just want a working printer, not really to return this. Before this happened, I liked it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't try to use yet, but I have a friend who has the same product. And they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer; Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I honestly can't complain. This printer can scan and print really well.

    I would recommend this to a friend