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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4378 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,378 reviews
  • Rated 3 out of 5 stars

    Good printer after setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer did not sink with computer/network. The customer support was nice, but also took over 2 hours to get set up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price but hard to setup wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a techie and it took me a while to get this thing connect to my network and be a blessing to print from my laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save a lot money on Black Friday to get it. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok printer has some glitches. It’s an ok printer but not work almost $200

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for college kid with many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD PRINTER WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE PRINTER GOOD PRICE WORK VERY WELL AND HAS WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my purchase. No problems so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible! Had to return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really expecting this printer to work. ): I read the reviews and everything, but unfortunately it didn't work. It kept showing an error code even after I installed it correctly. I was pretty upset because I am a college student and I needed it asap; pretty sad to return it because I've had a Canon before that worked perfectly fine. I would not recommend or buy a Canon printer again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t expect any assistance from Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible website and no customer service help. Called 5 times and they hung up on me every time. Finally got the printer setup. Operates very slow. Will keep this printer but would not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer. Does everything as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and easy to print from tablet to smartphone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would be nice if it actually worked. It didn't!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer never worked!! I called several times to get assistance from Geek Squad and wait times were 8 to 12 hours!! Finally gave up after a few months and put the darn printer in the closet. May just take it in for electronic recycling. Yes, I did also call the manufacturer and they couldn't help me either. Online and by phone there was no assistance available with this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The setup over WiFi was difficult and took longer than anticipated to complete.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend, she is very happy with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent jamming issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has had more problems than it’s worth. Every time I have printed since purchasing it, I can only print one page at a time or it jams. It does do double-sided, but I still can only do one double-sided page at a time or it jams.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay overall quality. Setting up wireless is painful. I wish I would have sprung for the more expensive model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am "technology challenged" but this was very easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good if you only need to print one or two pages at a time. It so good for larger print jobs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer. The ink is expensive though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use Wi-Fi with app installed . Don't know what the problem is. I can make copies that's about it

    No, I would not recommend this to a friend