Customer Ratings & Reviews

Bought this printer for the wireless set up This printer was so easy to set up and use. I have connected 3 lap tops to the printer and we can all send printing to it with no problems.

great printer copies grate yes I would recommend to anyone looking for a good printer

This is difficult to fix and connect to web since it is not digital. I have regrets buying it. Because to me is hard to operate when connecting phones and computers

I couldn't get the printer to work so I returned it

It works. Very slow. Has connectivity issues daily.

It would not work with my computer I tried for two days and still would'nt set up

We had an older PIXMA that died after 6 long years of hard work, so we replaced it with the MG3620 figuring that it would be as good or better than our old PIXMA. This printer will not connect to any network via WiFi or via USB cable, even after following the troubleshooting steps multiple times. There is also a problem with the completion of the software download, which requires the printer to be on the network. Very frustrating. I returned it and purchased the Epson WF-3730, which is fantastic. Don't waste your money!

This printer is the most difficult one to setup with the wireless connection. Since there is no display, you really don't know its status. The instruction not very useful./

I hate the fact that it doesn't have a screen to set up the Wifi. It looks like it's connected but I can NEVER print from my phone even though it has the capability of doing so.

Terrible! I’ve had it for months and have only been able to print once or twice. It won’t connect or stay connected to the wifi. I don’t have a computer with a disk drive so installing that way isn’t an option. Print quality is awful as well. I’m passed my return date or I would return it. At this point it’s $140 worth of trash. It’s awful.

I consider myself to be tech savvy but attempting to set up this printer was a pain! Between the unhelpful Best Buy agents that told me the motor could get too hot that’s why the error light was on to the horrible attempt at Canon customer service. I’m giving up and will send this back because I just need a simple printer nothing to fancy not this headache.

So disappointed! I thought this would be an upgrade. Constant error messages

I wouldn’t recommend this printer to anyone. For me, this printer was difficult to physically unpack and set up. During the Canon website setup procedure that I followed for connecting to my laptop, it would not recognize my printer no matter what I tried. So I gave this printer away and purchased an HP ENVY printer, which I had no trouble connecting to wireless or to my laptop.

Had paper jammed already and never get to use it at all since I got it... Gave up on trouble shooting it

Print quality is poor on pictures and it is nearly impossible to connect the printer to WIFI. Very disappointed.

Garbage printer. Literally, I had to throw it away. I had it replaced a week after purchase because it was not working, and now after a year with the new one, it is useless. Printing is TERRIBLE, jagged lines, blurry, blotchy, and illegible. I ran every maintenance and repair option from head cleaning to alignment, and it actually just made it WORSE. Had to throw it away, chalk it up to a bad purchase.

Can't connect to my computer or phone despite lots of effort, Outside return window,

I've had problems with the wireless installation since I bought that last year. I'm at my university bookstore trying to purchase a cable to connect my printer.

Canon printer is only compatible with Chromebook thru Google cloud and comes with a fee might as well use HP and their ink program.

Not impressed with this printer at all. I needed new wireless printer so bought this as a Christmas gift. The color looks dull. It said it had a paper jam so I opened to check and accidentally touched a strip inside and when it started printing again all the pages were messed up. I looked online and I had to delicately clean that strip with a Q-tip and windex. I wouldn’t recommend this printer at all.