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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4378 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,378 reviews
  • Rated 1 out of 5 stars

    Jams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one of this model and both jam freqluently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very complicated to program and to get it to work with all my computers. Mac, HP & Chromebook

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I guess

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do, but it wont stay on. I have to turn it on every time to print…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No USB slots - junk, big mistake by me. should have spent more money. do not buy this thing. BAD

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not easy to connect and print. Not easy to change the ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not be the fairest review, but it is what it is. I bought the printer b/c it was needed, but when it came to set up it didn't connect to a Windows laptop, Android phone, or IOS iPad. I'm returning it as defective, and not going to take a replacement due to no additional support options when setting it up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed. The printer does not work and I have tried everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work too well for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stopped working after 5 months of use. I've probably printed out 20 pages. It literally won't turn on despite using moving it around to different plus and disconnecting and reconnecting the cord in 5 different outlets where other appliances work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth not working well, needs an update. Having a hard time connecting with the app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lasted 8 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. I miss the days of quality electronics. Lexmark was a great brand . This Cannon was trouble out of box . paper feed issues and crappy ink

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Took a lot of time to set it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me wrong info about a misaligned track to copy from computer. Geek Squad fixed it right for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I like the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to operate and copies well. I hope to find ink soon as the store did not have it this week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer, good price, but ink runs out fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, good price, but ink runs out fast...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Canon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon is not user friendly. I bought this around Christmas time but did not need until now. Now that its been 4 months I cannot return a faulty, difficult to use brand. Never will buy Canon ever again. Shame on Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst. Printer. Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful does not even begin to describe this printer. I’ve had it just shy of a month and already ordered a new one. Don’t waste your money! It prints half of my document and then stops. I’ve wasted so much paper and time and ink reprinting the same things over and over, so that entire document will print. This thing is going straight in the trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer but there are better for the price point, now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a backet that catches the papers as they print out. After pulling the backet all the way out, as far as it can go. The backet is still too short so when the paper prints out, it fails off the backet and onto the floor. When i changed my wireless network, it took me a while to figure out how to connect the printer wifi settings to the new network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to set up - Frustrating

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to my computer. Impossible to set up. I have followed every instruction multiple times, and attempted several times to get it to connect to my computer, and it simply does not work. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good and quality printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working really well . Dual side printing is a nice feature. I have been using it for over 6 months and everything seems to be working fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was on sale when I purchased. I only needed a small printer for school work. Absolutely terrible printer! Could not hook up to WiFi after numerous attempts! Should have read comments before purchasing-needless to say I returned it for a HP printer.

    No, I would not recommend this to a friend