Customer Ratings & Reviews

It is really good printer. The weight is light, so it is easy to carry. It was easy to install.

Worst piece of printer to ever buy. I could not connect it at home and when I bought it to the geek squad they still couldn’t connect it. Had to buy a whole new printer. Geek Squad was very nice and helpful. It was definitely the manufacturer.

it WON'T work wireless, several people have attempted to get it to work.

Still have this because mostly use it for package labels but printing photos is horrible quality

This printer is terrible. Took me days to install and it's barely working. It's unreliable. Says there is no ink when there is. Same with paper. I had to reinstall the software 3 times and it's still not functioning properly. Canon's customer service support is non-existent.

Small ink cartridges that don’t last and very expensive. They’re not making money on the printer as they sell it very cheap but they up charge you for the replacement cartridges.

To be able to print from an iPad wirelessly is not as easy as other older printers we had.

Most expensive paperweight I've ever bought. Have spent countless hours trying to get it to connect to my network and print wirelessly. Run through all the problem solving lists and still nothing works...

Prints very slow, but the quality of print is ok..and also has paper jam issues

I bought my printer June 30, 2024. Its only more than 2 months but for some reason it wont work already.

If I could give no stars, I would. Do not waste your money. This printer broke the day after my period of return expired. I contacted Best Buy and they basically said, "oh well," and gave me some names to replace it with. It's true . . . . you get what you paid for, only they charged too much for this piece of junk.

Was not impressed with this printer. Spend a little more and get a better quality printer

I’ve owned probably 8 Canon printers. This is the worst one by far. Even after maintenance, cleanings, alignments, changing out print cartridges I still get pictures that are fuzzy or choppy and not lined up. Very disappointed.

The setup software for mac is so horrible. It keeps crashing at each step. This seems to be a printer for people using old windows and have not updated their OS and still want to use USB cables.

Printer will not print straight lines for basic documents unless you change the setting to a high quality photo paper (even though it's still printing on plain paper). There is a configuring option that we have tried a dozen times, but it never works.

Won’t connect to computer or phone. Tried everything.

This is my second time purchasing this product and the paper constantly gets jammed

Utter garbage. I have to reconnect it to my network EVERY TIME I need to use it. If you're looking for a printer you simply want to turn on and use, this one's not it.

Got it for my mom and she loved it. Say's it is working great with no issues and likes that it is not too heavy if she needs to move it.

Not expensive, but you get what you pay for. Very cheaply made. I returned it.