Customer Ratings & Reviews

Was not impressed with this printer. Spend a little more and get a better quality printer

We returned this printer as it was impossible to install. the on-line instructions were illegible. The help robot was of no help.

Printer will not print straight lines for basic documents unless you change the setting to a high quality photo paper (even though it's still printing on plain paper). There is a configuring option that we have tried a dozen times, but it never works.

This printer is not doing well. Very disappointed. Ink got dried up I guess. Unfortunately return window got closed. Not able to return it.

Has been working on and off since I got it. Came with so little ink I got caught not being able to complete a project when needed. Not nearly as good as the past Canon Pixma printers I have had, many years worth.

This is the worst printer I’ve ever come across, the amount of times it’s tested my patience just makes me regret this purchase all the time. Huge waste of money unless you like being irritated. If I could give this a rating of -5 I would. Seriously, find something else.

This is my second time purchasing this product and the paper constantly gets jammed

Outdated, drivers and software not updated. Looks and feels cheap, not worth half the $100 retail. You'll be better off using your camera as a scanner (you'll get FAR better quality) if need be. The printer is basic. This item was returned.

Can not get it to connect to wifi, too much trouble

I expected more from Cannon but I guess you get what you pay for

Not expensive, but you get what you pay for. Very cheaply made. I returned it.

I purchased the Canon Pixma 3620 from BB two years ago to quickly and inexpensively print out masses of loan papers and it's been churning out documents and beautiful photos ever since. I am not particularly tech savvy, I downloaded the corresponding driver from the Canon website, installed it and connected to my macbook wirelessly without any issues. I love that the paper feed and output are both on the front, which saves some space. This is my first Canon printer, I have always bought Epson previously and those usually last about one year. Canon printers have a self cleaning mechanism that Epson does not, it seems to make the ink and the overall unit last much longer, so I've switched brands. This printer automatically turns itself off after a few hours, so you'll need to hit the power button before printing in the morning, and the bottom tray has the hidden extension arm that holds up the pages you've printed. *My only issue was when we switched to a new wifi router; the driver had to be un-installed, newly downloaded and installed and voila, works great!

Just like my previous canon, it’s user friendly but paper jam once a while even though it’s new.

Horrible, does not connect to my phone or laptop. Troubleshooted multiple times. Also, it says you can connect it to your computer with a usb. It has no usb outlet.

Can't demand a lot for a low budget printer. Connectivity is not good.

It definitely sucks I can’t get it to connect at all difficult to set up do not buy this item I was looking for something to use to print things out from my phone or iPad and this wasn’t a good choice.

The WiFi setup was horrible. The user interface is super old and buggy. I used an old dead printers usb hook up so I could connect it to my computer. If you can afford to spend more on a better printer please do so. If you are a college kid like me just use a usb cable to print.

The ink finished really quickly and very expensive for

Couldn’t get it to connect to my WiFi. Restarted the printer, my modem, and router multiple times, and just wouldn’t work. Seems to be a really common issue with these and unfortunately it’s true.

I have had this printer two days. I HATE THE FKNG THING! Nothing about this printer makes sense. I had a home HP and it lasted over 13 years and was so easy to use and had everything including fax. This printer SUCKS!