Customer Ratings & Reviews

To be able to print from an iPad wirelessly is not as easy as other older printers we had.

I’ve owned probably 8 Canon printers. This is the worst one by far. Even after maintenance, cleanings, alignments, changing out print cartridges I still get pictures that are fuzzy or choppy and not lined up. Very disappointed.

Prints very slow, but the quality of print is ok..and also has paper jam issues

The setup software for mac is so horrible. It keeps crashing at each step. This seems to be a printer for people using old windows and have not updated their OS and still want to use USB cables.

Was not impressed with this printer. Spend a little more and get a better quality printer

Got it for my mom and she loved it. Say's it is working great with no issues and likes that it is not too heavy if she needs to move it.

Utter garbage. I have to reconnect it to my network EVERY TIME I need to use it. If you're looking for a printer you simply want to turn on and use, this one's not it.

Printer will not print straight lines for basic documents unless you change the setting to a high quality photo paper (even though it's still printing on plain paper). There is a configuring option that we have tried a dozen times, but it never works.

Won’t connect to computer or phone. Tried everything.

I had to return my printer I could not get the printer to hook up to my computer it was the biggest headache

This is my second time purchasing this product and the paper constantly gets jammed

This is the worst printer I’ve ever come across, the amount of times it’s tested my patience just makes me regret this purchase all the time. Huge waste of money unless you like being irritated. If I could give this a rating of -5 I would. Seriously, find something else.

Not expensive, but you get what you pay for. Very cheaply made. I returned it.

I expected more from Cannon but I guess you get what you pay for

I purchased the Canon Pixma 3620 from BB two years ago to quickly and inexpensively print out masses of loan papers and it's been churning out documents and beautiful photos ever since. I am not particularly tech savvy, I downloaded the corresponding driver from the Canon website, installed it and connected to my macbook wirelessly without any issues. I love that the paper feed and output are both on the front, which saves some space. This is my first Canon printer, I have always bought Epson previously and those usually last about one year. Canon printers have a self cleaning mechanism that Epson does not, it seems to make the ink and the overall unit last much longer, so I've switched brands. This printer automatically turns itself off after a few hours, so you'll need to hit the power button before printing in the morning, and the bottom tray has the hidden extension arm that holds up the pages you've printed. *My only issue was when we switched to a new wifi router; the driver had to be un-installed, newly downloaded and installed and voila, works great!

Outdated, drivers and software not updated. Looks and feels cheap, not worth half the $100 retail. You'll be better off using your camera as a scanner (you'll get FAR better quality) if need be. The printer is basic. This item was returned.

We returned this printer as it was impossible to install. the on-line instructions were illegible. The help robot was of no help.

Has been working on and off since I got it. Came with so little ink I got caught not being able to complete a project when needed. Not nearly as good as the past Canon Pixma printers I have had, many years worth.

This printer is not doing well. Very disappointed. Ink got dried up I guess. Unfortunately return window got closed. Not able to return it.

Can not get it to connect to wifi, too much trouble