Customer Ratings & Reviews

Printer never worked!! I called several times to get assistance from Geek Squad and wait times were 8 to 12 hours!! Finally gave up after a few months and put the darn printer in the closet. May just take it in for electronic recycling. Yes, I did also call the manufacturer and they couldn't help me either. Online and by phone there was no assistance available with this item.

This is a good printer. The ink is expensive though.

This printer has had more problems than it’s worth. Every time I have printed since purchasing it, I can only print one page at a time or it jams. It does do double-sided, but I still can only do one double-sided page at a time or it jams.

Wanted a basic printer for my son's school work. All I need and more. I do regret not getting an inkjet though.

Not able to use Wi-Fi with app installed . Don't know what the problem is. I can make copies that's about it

Wireless set up hard. No instruction in the box.I am thinking of returning. Because it was iPad compatible.

A little tricky setting up , but it is a nice little printer for the money and the needs I have at home here.

Good product but the ink usage is pretty high and ink prices are literally the same price as the product

It did not work wireless. I had to buy a cord and plug it into my laptop. It works fine but not wireless.

You get what you pay for. Only redeeming factor, price and AirPrint.

Average or typical cheaper end printer - no issues outside of what was expected

Horrible. it doesn’t work you can’t change the paper size, the ink holder pops open. I will be returning it

I asked one of the associates if it worked well with Macs and it's having really hard time connecting.

I don’t know how this got good reviews. My tablet and phone cannot connect because it is not compatible with any internet that’s 5G. I had to call customer support after multiple failed attempts to connect and was told it is not compatible with faster networks. There is no update either. I have to disconnect from my wireless and connect directly to the printer in order to print. Ridiculous. And ink does not last. The sheets fall to the floor when printing. It’s SLOW. I hate this printer.

It prints, its slow. But it works. And so far I haven't had to replace the ink so no complaints.

Not good for pictures AT ALL! Good for printing documents.

Gets the job done, but is difficult to register onto a different WiFi network.

It's good but I wish it would connect to my laptop faster and not take so long to start up

Not too complicated. Just the right size i needed. Would buy again if needed

Good printer to hard to program to work wireless -- you will need help from the geek squad