Customer Ratings & Reviews

Would not buy again. I did not realize it does not have a control screen to change any settings. It's just ok. Missed return window by one day.

Still have not gotten the "wireless" feature to work on any of my three devices. It works corded to the desktop but I prefer to use the others. :/ So far I would not recommend it.

Canon printer is only compatible with Chromebook thru Google cloud and comes with a fee might as well use HP and their ink program.

Terrible! I’ve had it for months and have only been able to print once or twice. It won’t connect or stay connected to the wifi. I don’t have a computer with a disk drive so installing that way isn’t an option. Print quality is awful as well. I’m passed my return date or I would return it. At this point it’s $140 worth of trash. It’s awful.

Bluetooth does not work bought cord after cord can’t find the right one to connect it to my computer overall waste of money

Worst printer. takes forever and doesn’t always print

great printer copies grate yes I would recommend to anyone looking for a good printer

I consider myself to be tech savvy but attempting to set up this printer was a pain! Between the unhelpful Best Buy agents that told me the motor could get too hot that’s why the error light was on to the horrible attempt at Canon customer service. I’m giving up and will send this back because I just need a simple printer nothing to fancy not this headache.

This is difficult to fix and connect to web since it is not digital. I have regrets buying it. Because to me is hard to operate when connecting phones and computers

Bought this printer for the wireless set up This printer was so easy to set up and use. I have connected 3 lap tops to the printer and we can all send printing to it with no problems.

We had an older PIXMA that died after 6 long years of hard work, so we replaced it with the MG3620 figuring that it would be as good or better than our old PIXMA. This printer will not connect to any network via WiFi or via USB cable, even after following the troubleshooting steps multiple times. There is also a problem with the completion of the software download, which requires the printer to be on the network. Very frustrating. I returned it and purchased the Epson WF-3730, which is fantastic. Don't waste your money!

I wouldn’t recommend this printer to anyone. For me, this printer was difficult to physically unpack and set up. During the Canon website setup procedure that I followed for connecting to my laptop, it would not recognize my printer no matter what I tried. So I gave this printer away and purchased an HP ENVY printer, which I had no trouble connecting to wireless or to my laptop.

So disappointed! I thought this would be an upgrade. Constant error messages

Doesn't connect to wifi. It's a useless hunk of plastic whose wifi connection software does not work. I went through the necessary troubleshooting steps and the product still cannot connect to a wifi network. You robbed me.

Garbage printer. Literally, I had to throw it away. I had it replaced a week after purchase because it was not working, and now after a year with the new one, it is useless. Printing is TERRIBLE, jagged lines, blurry, blotchy, and illegible. I ran every maintenance and repair option from head cleaning to alignment, and it actually just made it WORSE. Had to throw it away, chalk it up to a bad purchase.

This printer is the most difficult one to setup with the wireless connection. Since there is no display, you really don't know its status. The instruction not very useful./

Could not get it to pair with my phone said it was compatible but it was impossible to pare

Print quality is poor on pictures and it is nearly impossible to connect the printer to WIFI. Very disappointed.

Horrible printer. The output tray is too small, the WiFi linking is confusing. The only saving grace is the xl ink cartridges available for it

Had paper jammed already and never get to use it at all since I got it... Gave up on trouble shooting it