Customer Ratings & Reviews

Had to return to the store after for an exchange. This item was shipped from California and arrived with missing parts including the ink cartridges and a cracked lid. This was obviously a returned product and was sent out as new. The store did not have any to replace it with the same product, so I had to pay extra to get one that was in stock.

STOP WORKING IN JUST COUPLE MONTHS OF PURCHASING AND BEST BUY WAS OF NO HELP.

This printer is a disappointment. It’s always got an issue. The yellow lightning light is always on. The paper somehow always gets stuck OR can never get feed properly. Will be trying a Brother next.

Every time I use it I have to set up the WI FI . Which isn’t so easy . So don’t be in a rush to print anything if you buy this printer.

This printer has given me one of the worst experiences in my life. Impossible to connect via wifi and it fails connected directly with USB cable as well giving me a printing error. Please stay far and I mean far, far away from this piece of garbage!!!!!!

Good luck trying to get wireless. I've tried everything recommended and it cant be found

This printer is not compatible with my iPhone. I’m disappointed. Will be returning it.

The printer was very difficult to install, does not operate as advertised, and is very noising, warming up and printing.

Bluetooth not working well, needs an update. Having a hard time connecting with the app.

The only reason I bought was for the wireless printer and after 2 hours could never get the printer to recognize my network. I work in data so wasn't expecting issues but instructions were also bad. I thought I had 30 days to return like most stores give but not Best Buy apparently. Guess it's going to Goodwill.

Awful purchase. It constantly gives an error message showing a flashing light. It will state that paper needs to be loaded when the tray is full. It will then load a stack of papers and spit some out. Paper remains in there, causing a paper jam. Its difficult to use all of the features on the printer as well. I wont purchase another cannon printer.

I bought this as a gift for father's day. My dad could not install this printer on his computer. The ink that came with the printer would not install either. My dad also complained about the power cord continually falling off with the slightest bump.

It stopped being able to pull paper through unless I tilted the printer at an angle. The printer was not even a full 6 months old. The other reviews are right, this is a problematic printer that is definitely not worth the price even when it’s on sale at around 40 bucks because of all the headaches it will cause.

Love my my printer. Works with ease and very compact

I brought this printer and used it twice before it broke. The paper jams after two uses. At first it grabbed couple of sheets at a time. Then just the roller keeps spinning without grabbing the paper and goes into error mode. I wasted my money on this product.

I just printed like 3-4 color A4 pages when most part of the text was black and white and CL indicator started flashing. This printer is hardly used and purchased on Jul 16 and first few days left in box and not used due to COVID.

Not sure about this printer I had to return it and purchase a different one

Tons of issues in setting the printer and even after that. I won't recommend this already for now, until they take it back.

Connecting was a bear!! Never got it connected wireless. Using USB cable

The printer feels cheap, is difficult to set up wirelessly and scanning is a real pain.