Customer Ratings & Reviews

There are no instructions on how to set up this printer using wi-Fi. I called Best Buy for assistance and was transferred....transferred....transferred until a lady spoke to me saying it would cost $399 to install. This was a $72 printer. I bought an HP and it almost set itself up. Go with HP

Crap printer. Won't switch between wireless and USB connected printing. Just locks up. Printer not responding!! Only installed 2 months! Can't contact anyone for service. No phone numbers, all automated, Takes me to the same place locked up! Disgusted!

Don't buy it! The first one wouldn't work at all--some kind of mechanical defect. It could not do duplex printing. I had already ordered supplementary ink, so bought another. It simply will not connect to wifi, even after I tried for a couple of hours and, then, had my Ph. D. Engineer work on it for two hours. Never could get it to connect. Fortunately it does work on usb.

Printer works correctly and connects to my devices when it wants to. The ink price is kinda high also.

The printer prints. It’s very noisy. Serves its purpose for the price

it stopped working after 5 months of use. I've probably printed out 20 pages. It literally won't turn on despite using moving it around to different plus and disconnecting and reconnecting the cord in 5 different outlets where other appliances work.

It will do, but it wont stay on. I have to turn it on every time to print…

This may not be the fairest review, but it is what it is. I bought the printer b/c it was needed, but when it came to set up it didn't connect to a Windows laptop, Android phone, or IOS iPad. I'm returning it as defective, and not going to take a replacement due to no additional support options when setting it up.

I am extremely disappointed. The printer does not work and I have tried everything.

It’s very complicated to program and to get it to work with all my computers. Mac, HP & Chromebook

I bought my printer June 30, 2024. Its only more than 2 months but for some reason it wont work already.

No USB slots - junk, big mistake by me. should have spent more money. do not buy this thing. BAD

It is not easy to connect and print. Not easy to change the ink.

Good printer, good price, but ink runs out fast...

Garbage. I miss the days of quality electronics. Lexmark was a great brand . This Cannon was trouble out of box . paper feed issues and crappy ink

This is a good printer but there are better for the price point, now.

Canon is not user friendly. I bought this around Christmas time but did not need until now. Now that its been 4 months I cannot return a faulty, difficult to use brand. Never will buy Canon ever again. Shame on Best Buy.

This printer is working really well . Dual side printing is a nice feature. I have been using it for over 6 months and everything seems to be working fine.

Worst piece of printer to ever buy. I could not connect it at home and when I bought it to the geek squad they still couldn’t connect it. Had to buy a whole new printer. Geek Squad was very nice and helpful. It was definitely the manufacturer.

Awful does not even begin to describe this printer. I’ve had it just shy of a month and already ordered a new one. Don’t waste your money! It prints half of my document and then stops. I’ve wasted so much paper and time and ink reprinting the same things over and over, so that entire document will print. This thing is going straight in the trash.