Customer Ratings & Reviews

Terrible product! Less than a year old, and it prints erratically or not at all. Was set up professionally by Geek Squad too (Who always do a great job).

I could not get it to work nor could your Geek team....they advise I get a replacement.....there were none in store so it was ordered......after several days email told me that a replacement was not available.... Next day went to Best Buy again and bought a totally different printer......good luck to me

This printer did not last one week. It will not power up no matter what I do. I used it maybe 7 times. Astonishing failure.

Check your software compatibility before buying. I failed to do so and due to that, I bought a printer that I can't use with the computer that I needed it to work with. Luckily my friend had a similar printer that we ended up using instead.

Worked wireless only once out of the box. I had to buy an adapter. worse printer ever

It was a problem from the very beginning. I ended up calling the Geek Squad for help.They had to come to install the printer and the agent could NOT fix it. Eventually I had to return it.

Unable to get it to print, message said it was offline although everything was connected, Returning printer.

I had to return it as it had a bad memory card. I returned it with no problems as I have Geek Squad protection plan

Pure garbagé, every device in the house could recognize and send print jobs to it, but the printer kept saying it was not online when it was. Never printed anything but the test page.

These printers are only good for about a year with little use.

I have had other brands of printer and they have only lasted about a year. Cannon has gone far beyond that and allowed me to buy printer cartridges ahead of time on sale.

I tried connecting the printer and does not configure to the laptop. When I contacted Cannon, they started mentioning the driver needed for the printer to connect to Wifi does not work in the Laptop. Hence I had to return the printer.

Connection issues was a major problem. It didn’t connect to my Wi-Fi at all. I returned the printer and got an HP.

Piece of garbage that doesn't print. Since it doesn't let me print wirelessly, I bought a line to connect the printer directly to my laptop. That doesn't work either. It works 1 out of 20 times. Don't waste your money on it like I did.

I have been using canon printers for years now and have generally had a good experience. I was very disappointed with the WiFi setup on this printer. After days of trying, I finally gave up and returned it.

ink has to be replaced to often. might need to purchase a different printer

I was able to easily locate this item in the store, pay and get on my way.

Site is either outdated or wrong. Everything tells you to use a cable that is not included. Trash

Worst printer ever. Will not print documents. Constantly shows errors printing message with no details as to what the problem is. Don’t waste your money

piece of junk,could not connect to wifi I bought a hp and had it set up in 30 minutes. will not buy canon agian