Customer Ratings & Reviews

I have been using canon printers for years now and have generally had a good experience. I was very disappointed with the WiFi setup on this printer. After days of trying, I finally gave up and returned it.

Unable to get it to print, message said it was offline although everything was connected, Returning printer.

Connection issues was a major problem. It didn’t connect to my Wi-Fi at all. I returned the printer and got an HP.

I was able to easily locate this item in the store, pay and get on my way.

I bought this printer 6 months back. It is very pathetic. Often hangs and you have to restart multiple time to print or scan. It works after you try multiple time restarting the printer. I thought Canon is good brand for printer, I will never buy the printer from Canon.

Worst printer ever. Will not print documents. Constantly shows errors printing message with no details as to what the problem is. Don’t waste your money

piece of junk,could not connect to wifi I bought a hp and had it set up in 30 minutes. will not buy canon agian

Site is either outdated or wrong. Everything tells you to use a cable that is not included. Trash

Downloaded using the internet and 2x with the disk supplied with purchase. It wouldn't connect to my desktop. After an hour. I had to call Geek squad, but they were no help. Returned print back to store the same day. It was a father's day gift for my dad. So disappointed.

Paper is always getting stuck, auto print head alignment didnt work, I was only able to print 5 sheets of paper before the print head alignment went crazy after another sheet of paper got stuck.

The technician from Best Buy could not get it to work upon delivery. That actually says it all. He had to take it back.

Stupid yhing wony connect yo my ipad or phone wont even pick up on wifi a d cant use the CD because new laptops dont come with them anymore. Waste of money it’s garbage

Horrible setup. Could never get it to connect to my phone even with canon help via phone. Finally got it to connect to my husbands phone DAYS later. But never to mine. Returning.

Overall what I needed as a college student to print all my papers

The worst try every single method to connect to my Mac, iPhone 2 different iPhones n MacBook it does not appear watch multiple videos on how to and nothing works

Sadly, this wouldn’t connect to my laptop. I just bought a new laptop too so I’m not sure what the issue was.

We've had this printer less than a year and it's been printing poorly since 3 months in. Literally one of the worst purchases I've ever made.

Printer worked for about a week. After that, it wouldn't power on. Called Best Buy support. They were supposed to call me back but I never heard from them. Needless to say I am done with Best Buy

Hardest printer to set up sad part about it is I think best buy knew this information when they decided to put it on sale.

I print a couple pages a week. 7 months into owning this thing, it doesn't pull paper in to print anymore. I tried the fix I found (a self clean of the rollers) and it still doesn't work.