Customer Ratings & Reviews

This product is one of the worst printers Canon has or any other company has. What's worst is that Canon will not provide any real technical support over trying to get their product on my wifi...why do I have to pay for a carepak to receive technical support? Canon are thieves!!! They are stealing our money!!! We don't need to buy a carepak package to get free technical support!! I have already bought the product and you mean to tell me I have to pay extra to get help setting it up??? That's absolutely ridiculous!! and it's robbery!!! They know their products aren't worth anything so they are charging for everything!! Including FREE technical support!!! DO NOT BUY THESE CANON PRODUCTS THEY MAKE YOU BUY A CARE PACKAGES TO GET TECHNICAL SUPPORT! JUST FOR TECHNICAL SUPPORT ONLY!!! THEY CHARGE YOU EXTRA TO EVEN FIX WHATEVER IS WRONG! So not only are you having to pay to even speak to someone, but they also charge to fix the issues as well. DON'T BUT CANON

Had to go buy a cord to be able to use the printer. Only printer I’ve seen that is not Bluetooth capable.

Honestly im a little disappointed because ivwas sold this by a customer service agent at best buy store on the phone locally...i eas told that if i buy this type printer ill be able to use by bluetooth because i have no access to wifi ...and i can not give a better review because its not as simple as the agent made it sound i can not use it by bluetooth...i now have to pay the $99.00 to have geek squad come to my home at the end of month to install and connect me to bluetooth...not a happy customer yet

You pay for what you get. Slow to start printing, and very difficult to wireless set up. Other than that it prints just fine.

Very good software support on manufacturer website.

Unable to connect via wifi through my computer or any device. Unrecognized through wifi, bluetooth or NFC. Good thing I'm old school and fine with using a USB cable. So I was able to get it working using that method. I purchased this as a low cost option for the scanner. And It should be noted the drivers included with the installation software, do not contain the correct drivers to achieve advanced scanning features, such as 1200 dpi resolution. You'll need to register it on the Canon website, then download the drivers containing the Canon IJ Scan Utility in order for advanced scanning options to work. You get what you pay for. The quality is outstanding once you get it to work.

The webpages for this printer, at the manufacturer and at this website, do not list the types of media the printer works with. It would have been helpful, although who ever heard of a printer that can't do labels? It gives an error on paper sizes when you try to print labels. After back-and-forth emails with Canon, someone finally told me that the printer 'may not' print labels because of the paper they are on. (My paper-size settings were correct, and I tried multiple media types. Several customer service emails told me how to set paper sizes.)

Good printer however installing the wifi is a giant pain in the butt! Instructions are horrible. But dont forget to count 21 blinking of the light.

I bought this printer because of its simplicity to replace a very old Canon printer at my in-laws. It is not connected to internet or a computer there. It makes nice clean copies. Using it I'm very impressed with its color accuracy, other times... not as much. My only complaint is that when using as a standalone printer there is no option to make multiple copies other than simply pressing the print button again. I'm sure if connected to a computer the option for multiple copies will come up onscreen. Overall, I am very happy. It works well for my in laws, and the learning curve for them was minimal!

Horrible printer. Firstly, the set up is ridiculous. It will work fine for the first week then issues start to arise. It always says "load paper" when paper is readily available. Paper always jams and the orange light constantly flashes. The set up is ridiculous.

Works well! It wasn’t super simple to connect but use YouTube!

Replaced the Canon-PIXMA MG3500. The new one is exactly as the 3500!!

Might be a decent printer but as I didn't order one but Best Buy shipped me someone else's, maybe I'll give it a try. - - - - STORY PART 1 - - - - Here's the story. Found it at my door with name and address of someone else. Called BB. On hold for 14 minutes. Described the erroneous delivery to the woman. Suggested I search out the phone number and call ROADIE, who delivered the package, and explain it to them. - - - "Lady, I've already wasted some 15 minutes on this trying to do the right thing why don't YOU dig up their number and tell them. I'll give YOU the order and delivery numbers and you can set things straight." She put me on hold where that placed me back in the queue where they'll get to me in 41 minutes! - - - - STORY PART 2 - - - - - OK. Photo copy the 2 order tickets on the box. On my bike today so I take it to the BB that it was ordered from. Explain the situation to the clod behind the counter whose remedy was for me to BRING IT IN! Dude, I'm on a bike. Send one of your delivery trucks to pick it up. - - - Come on, BB. Get this sucker. I'd keep it but it's INK JET and there's no way I want to be paying through the nose for replacement ink.

I could never get wireless printing to work. I did not have access to a device that was able to put the printer id discoverable mode to make the connection. I ended up buying a USB cable and the printer works fine like that.

Junk. Do not buy this or any printer. Go to to a local print ship. and save hours of time. I've been setting up printers on my own since 2001. This printer is so difficult to set up I couldn't get it to print plugged into my desktop or laptop. I had to print from my phone via an app. Everything anyone needed printed in my house had to be sent to my phone, because no other phones could be connected. Once my wifi network name changed a year later, the printer was totally useless. Called Canon and they told me that after a year they no longer offer support for their sub par printers and I would have to pay an extra $20 to get support. If the support was unsuccessful they would give me a $20 voucher...for a new printer. I told them I'm I'd rather through it away. Now I have spent 4 hours trouble shooting this piece of junk and I probably am going to through it away and go to the local print shop.

I put this here in 1 star land even though this is a 5 star printer. The biggest complaint is how hard it is to set up with wifi. I too struggled for over an hour until I found I could easily set it up using a Google Play Store app called "Canon Print Inkjet/Selphy . I have an android phone, but it should be in the Iphone store as well. Just follow the instructions in the app and it does the job. Now I can use the printer on every computer on my wifi system. Why Canon doesn't just tell you about the app in the instructions is beyond me. The thing works great !!

When it works it actually does a fine job. However mine is constantly getting disconnected from wifi and then the only way i can get it to be recognized again is to put the Setup CD back in and reinstall things. Even the install of that usually fails a few times before i can get it to be successfully recognized by the other devices in my house.

Even those the printer say it all in one but so many future that not working and dont have. Like no fax or scan over the phone.

so far so good noisy value printer would have liked lcd screen

good printer, copier, scanner, printer. would buy this again.