Customer Ratings & Reviews

quick delivery with no damage. install CD made wireless connection to computer easy process. has worked out great.

Easy to use once I figured out from cell phone. Easy transaction and great product

Hard to understand not easy if you can afford to spend more money on a copier, I would suggest that cheapness is not the best all the time I found out the hard way.

This printer must be okay if you don't get a defective one. I read plenty of reviews before buying it and I wish I had settled on something else. We couldn't get it to connect to wifi...ever. My hubby works with software and does some light coding for his job and I'm not completely unfamiliar with computers. I've set up plenty of software on my computer as well as hardware and I don't usually have many problems. I thought we would eventually get it going but my biggest complaint is that after using it twice paper started jamming up the printer everytime i tried to print anything. Now I'm getting an error message that reads "your computer needs to be repaired". I've had it about 4 months and used it around 6 times.

It does not have a slot to upload my images from my camera thru the camera sim card. I was required to purchase a new USB cable to upload my images from my camera.

This all in one scanner works well for I use it for. Don ps had this one for about month and half.

Love It, works with little effort, amazing copying in seconds.

EXCELLENT PRINTER! Ignore the negative comments others left.

The printer is not set up to scan files. No copy. Trying to get a copy of the users manual for the MG3620 is near impossible.

I should have gotten a better model. None of my devices connect wireless for long periods of time. Still have to use a cable for my computer. iPad and phone do not connect.

This product is one of the worst printers Canon has or any other company has. What's worst is that Canon will not provide any real technical support over trying to get their product on my wifi...why do I have to pay for a carepak to receive technical support? Canon are thieves!!! They are stealing our money!!! We don't need to buy a carepak package to get free technical support!! I have already bought the product and you mean to tell me I have to pay extra to get help setting it up??? That's absolutely ridiculous!! and it's robbery!!! They know their products aren't worth anything so they are charging for everything!! Including FREE technical support!!! DO NOT BUY THESE CANON PRODUCTS THEY MAKE YOU BUY A CARE PACKAGES TO GET TECHNICAL SUPPORT! JUST FOR TECHNICAL SUPPORT ONLY!!! THEY CHARGE YOU EXTRA TO EVEN FIX WHATEVER IS WRONG! So not only are you having to pay to even speak to someone, but they also charge to fix the issues as well. DON'T BUT CANON

Had to go buy a cord to be able to use the printer. Only printer I’ve seen that is not Bluetooth capable.

You pay for what you get. Slow to start printing, and very difficult to wireless set up. Other than that it prints just fine.

The webpages for this printer, at the manufacturer and at this website, do not list the types of media the printer works with. It would have been helpful, although who ever heard of a printer that can't do labels? It gives an error on paper sizes when you try to print labels. After back-and-forth emails with Canon, someone finally told me that the printer 'may not' print labels because of the paper they are on. (My paper-size settings were correct, and I tried multiple media types. Several customer service emails told me how to set paper sizes.)

Unable to connect via wifi through my computer or any device. Unrecognized through wifi, bluetooth or NFC. Good thing I'm old school and fine with using a USB cable. So I was able to get it working using that method. I purchased this as a low cost option for the scanner. And It should be noted the drivers included with the installation software, do not contain the correct drivers to achieve advanced scanning features, such as 1200 dpi resolution. You'll need to register it on the Canon website, then download the drivers containing the Canon IJ Scan Utility in order for advanced scanning options to work. You get what you pay for. The quality is outstanding once you get it to work.

Honestly im a little disappointed because ivwas sold this by a customer service agent at best buy store on the phone locally...i eas told that if i buy this type printer ill be able to use by bluetooth because i have no access to wifi ...and i can not give a better review because its not as simple as the agent made it sound i can not use it by bluetooth...i now have to pay the $99.00 to have geek squad come to my home at the end of month to install and connect me to bluetooth...not a happy customer yet

Very good software support on manufacturer website.

I bought this printer because of its simplicity to replace a very old Canon printer at my in-laws. It is not connected to internet or a computer there. It makes nice clean copies. Using it I'm very impressed with its color accuracy, other times... not as much. My only complaint is that when using as a standalone printer there is no option to make multiple copies other than simply pressing the print button again. I'm sure if connected to a computer the option for multiple copies will come up onscreen. Overall, I am very happy. It works well for my in laws, and the learning curve for them was minimal!

Good printer however installing the wifi is a giant pain in the butt! Instructions are horrible. But dont forget to count 21 blinking of the light.

Horrible printer. Firstly, the set up is ridiculous. It will work fine for the first week then issues start to arise. It always says "load paper" when paper is readily available. Paper always jams and the orange light constantly flashes. The set up is ridiculous.