Customer Ratings & Reviews

Terrible website and no customer service help. Called 5 times and they hung up on me every time. Finally got the printer setup. Operates very slow. Will keep this printer but would not recommend it.

This is a good printer. The ink is expensive though.

Wanted a basic printer for my son's school work. All I need and more. I do regret not getting an inkjet though.

Not able to use Wi-Fi with app installed . Don't know what the problem is. I can make copies that's about it

Wireless set up hard. No instruction in the box.I am thinking of returning. Because it was iPad compatible.

Printer never worked!! I called several times to get assistance from Geek Squad and wait times were 8 to 12 hours!! Finally gave up after a few months and put the darn printer in the closet. May just take it in for electronic recycling. Yes, I did also call the manufacturer and they couldn't help me either. Online and by phone there was no assistance available with this item.

This printer has had more problems than it’s worth. Every time I have printed since purchasing it, I can only print one page at a time or it jams. It does do double-sided, but I still can only do one double-sided page at a time or it jams.

A little tricky setting up , but it is a nice little printer for the money and the needs I have at home here.

Good product but the ink usage is pretty high and ink prices are literally the same price as the product

It did not work wireless. I had to buy a cord and plug it into my laptop. It works fine but not wireless.

You get what you pay for. Only redeeming factor, price and AirPrint.

Average or typical cheaper end printer - no issues outside of what was expected

I asked one of the associates if it worked well with Macs and it's having really hard time connecting.

It prints, its slow. But it works. And so far I haven't had to replace the ink so no complaints.

Paper jam every time we try to print. Ink is very expensive as well.

Not good for pictures AT ALL! Good for printing documents.

I don’t know how this got good reviews. My tablet and phone cannot connect because it is not compatible with any internet that’s 5G. I had to call customer support after multiple failed attempts to connect and was told it is not compatible with faster networks. There is no update either. I have to disconnect from my wireless and connect directly to the printer in order to print. Ridiculous. And ink does not last. The sheets fall to the floor when printing. It’s SLOW. I hate this printer.

Gets the job done, but is difficult to register onto a different WiFi network.

It's good but I wish it would connect to my laptop faster and not take so long to start up

Good printer to hard to program to work wireless -- you will need help from the geek squad