Customer Ratings & Reviews

I’ve never in my life had so many issues trying to get a printer to work. I’ve gotten it to print twice, and then every time I go to print, both my laptop and phone refuse to find it and I have to reset stuff on the printer. I have had to look up tutorials on YouTube because the instructions Canon provided are terrible. It’s exhausting for a mediocre printer, and if so much time hadn’t passed since I purchased it, I would return it. One of the worst purchases of my life.

For the price, it was the perfect gift for my mother.

Not good as expected. Give trouble every time when printing

Not pleased with this purchase. Wireless connection drops so had to wire it directly to computer. Makes this purchase rather pointless.

Bought this printer in September 2018 with occasional VERY LIGHT printing. As of June 2019, it is completely SHOT - OUT OF COMMISSION. Recently tried printing shipping labels, invoices, and financial spreadsheets. EVERY PRINT CAME OUT OFF ALIGNMENT WITH NOTICEABLE STREAKING. Tried rebooting several times: even did the alignment test, calibrated the entire system, and cleaned the printing head - EVERY TEST FAILED. This is my first Canon printer after being highly raved by family and friends and this will definitely be my last. Sadly, I can say that I got what I paid for. Going back to my all time favorite HP printers that lasted me for years!

Haven't yet tried but looks great!!!!..............

This little printer is a good choice for home use.

Don’t waste your money. Splurge on a better one. The ink ran out super fast, cartridges are $30 each, it turns off by itself, the quality of print sucks. Don’t waste the money. I wish I could rerun it. After a month I lost money.

I first bought a Canon printer because it was on sale. I found the setup instructions confusing, and they included a disk -- I found this annoying, because I didn’t intend to buy a disk drive. Furthermore, Canon’s tech support and website were really bad. So I returned the printer and bought an HP. Canon needs to stick to cameras.

Please don’t buy this printer. The support arm for the printed pages is too short and they just fall to the ground. I basically just threw money in the trash because they won’t take it back without the protection plan!

Was not able to connect this printer to my network wireless, I tried to reset the print back to factory settings, but everything I tried I could not get it to reset nor could I get it to connect to my network. Took it back to Best Buy for a refund.

The copier worked fine. However, the printer would not connect to my parents' wireless network. I tried 2 printers and neither connected (and I'm fairly handy with electronics). The printer software looks extremely outdated. I just wanted a simple, inexpensive printer for my parents but this just didn't work out. On the plus side, the return-to-store process was pain free.

This is unbelievably difficult to install. The directions are trash.

Worked fine 5 months. Now doesn’t work and can't return to Worst Buy

Still have not gotten the "wireless" feature to work on any of my three devices. It works corded to the desktop but I prefer to use the others. :/ So far I would not recommend it.

You said you’ll deliver My printer today by 8.00 p.m Right now is 11.55 p.m and you haven’t delivered anything. I need my printer deliver ASAP!!

Had to return it to the store.. would not connect to our laptop! Setup was very difficult and complicated (I’m quite computer savvy) .., ended getting an Epson printer which we were able to set up in 15 minutes!!

This printer is a piece of junk. I doubt I will win any $ but this is cheaply made, In addition, Best Buy Clearwater does not service in house repair on printers which I should have been told upon purchase. The only service they do on printers is IN HOME service with a $79.99 price tag.

The buttons on this printer are very cheap, have to look instructions up on YouTube, not easy to connect to jetpack. When i asked a Best Buy employee they said it was easy to connect

The printer has not worked yet. I can't get it to connect to my computer. It’s still be and new. I can't use it. I use it to make copies and the color is very light! I wouldn't recommend it. I really need another computer.