Customer Ratings & Reviews

This printer not only took me literal hours to set up and connect to my laptop, but it also flat out doesn't work. Once I finally got it connected, I printed a total of 5 pages, when it started throwing errors that the printer has been stopped, it can't communicate with my computer, etc. I have gone through all the troubleshooting steps possible, and none of them impact it at all. Do not buy.

Bought this printer for the wireless set up This printer was so easy to set up and use. I have connected 3 lap tops to the printer and we can all send printing to it with no problems.

This is difficult to fix and connect to web since it is not digital. I have regrets buying it. Because to me is hard to operate when connecting phones and computers

great printer copies grate yes I would recommend to anyone looking for a good printer

Difficult to install. Was incompatible with my new Mac Desktop, although I was told it was. Took it back and got an HP.

Would not buy again. I did not realize it does not have a control screen to change any settings. It's just ok. Missed return window by one day.

This printer is the most difficult one to setup with the wireless connection. Since there is no display, you really don't know its status. The instruction not very useful./

I hate the fact that it doesn't have a screen to set up the Wifi. It looks like it's connected but I can NEVER print from my phone even though it has the capability of doing so.

We had an older PIXMA that died after 6 long years of hard work, so we replaced it with the MG3620 figuring that it would be as good or better than our old PIXMA. This printer will not connect to any network via WiFi or via USB cable, even after following the troubleshooting steps multiple times. There is also a problem with the completion of the software download, which requires the printer to be on the network. Very frustrating. I returned it and purchased the Epson WF-3730, which is fantastic. Don't waste your money!

Wasn't able to set it up, even my son couldn't get it to work and he is an IT manager. I could have gotten a dud, but still going to return it.

It would not work with my computer I tried for two days and still would'nt set up

Had paper jammed already and never get to use it at all since I got it... Gave up on trouble shooting it

I couldn't get the printer to work so I returned it

This our second Canon printer. We had good luck with the last one , that’s why I just another.

Print quality is poor on pictures and it is nearly impossible to connect the printer to WIFI. Very disappointed.

Got jammed. Now Broken. It is cheap yet tricky to set up and configure in a wireless environment in an AirBnb without access to wireless modem admin functions.

I've had problems with the wireless installation since I bought that last year. I'm at my university bookstore trying to purchase a cable to connect my printer.

So disappointed! I thought this would be an upgrade. Constant error messages

Garbage printer. Literally, I had to throw it away. I had it replaced a week after purchase because it was not working, and now after a year with the new one, it is useless. Printing is TERRIBLE, jagged lines, blurry, blotchy, and illegible. I ran every maintenance and repair option from head cleaning to alignment, and it actually just made it WORSE. Had to throw it away, chalk it up to a bad purchase.

I wouldn’t recommend this printer to anyone. For me, this printer was difficult to physically unpack and set up. During the Canon website setup procedure that I followed for connecting to my laptop, it would not recognize my printer no matter what I tried. So I gave this printer away and purchased an HP ENVY printer, which I had no trouble connecting to wireless or to my laptop.