Customer Ratings & Reviews

I consider myself to be tech savvy but attempting to set up this printer was a pain! Between the unhelpful Best Buy agents that told me the motor could get too hot that’s why the error light was on to the horrible attempt at Canon customer service. I’m giving up and will send this back because I just need a simple printer nothing to fancy not this headache.

Terrible! I’ve had it for months and have only been able to print once or twice. It won’t connect or stay connected to the wifi. I don’t have a computer with a disk drive so installing that way isn’t an option. Print quality is awful as well. I’m passed my return date or I would return it. At this point it’s $140 worth of trash. It’s awful.

This printer does not work. It is not easy to use I've had multiple issue s

It works. Very slow. Has connectivity issues daily.

Not impressed with this printer at all. I needed new wireless printer so bought this as a Christmas gift. The color looks dull. It said it had a paper jam so I opened to check and accidentally touched a strip inside and when it started printing again all the pages were messed up. I looked online and I had to delicately clean that strip with a Q-tip and windex. I wouldn’t recommend this printer at all.

Printer works good, but was unhappy they didnt provide a cable to hook up to pc. You can print wirelessly from pc and phone but not easy to figure it out.

bought a (second) Canon printer to supplement my original one. Unfortunately, this one had software issues. It just would not "sync" to my system. The printer did not work as advertised. Canon was no help. Geek Squad was no help - so it went right back for a refund

This was an excellent purchase for the price paid, I recommend.

Wanted to connect this printer to my iPad. It doesn’t come with the instructions to to do that!

It didn’t work well. It stopped working in less than one month.

It's 2020 and this "machine" thinks it's OK to make you jump through hoops to get it connected to a Mac. It should be bluetooth, you turn it on, it's discoverable on your Mac and you print things, anything else is dumb and a waist of time and money. Don't bother if you have a MAC.

Canon printer is only compatible with Chromebook thru Google cloud and comes with a fee might as well use HP and their ink program.

Every time I use it I have to set up the WI FI . Which isn’t so easy . So don’t be in a rush to print anything if you buy this printer.

I purchased this in June of 2022, and it is broken already. I don’t print every day, so it did not get heavy use. It has lost it’s mind and will not recognize when paper is loaded. I don’t know if these are still being made/sold, but l would advise you to avoid it. Seriously, avoid it like it has the plague.

Had to return to the store after for an exchange. This item was shipped from California and arrived with missing parts including the ink cartridges and a cracked lid. This was obviously a returned product and was sent out as new. The store did not have any to replace it with the same product, so I had to pay extra to get one that was in stock.

The wifi connection didn’t work and doesn’t come with a usb cable to connect to computer

Doesn't connect to wifi. It's a useless hunk of plastic whose wifi connection software does not work. I went through the necessary troubleshooting steps and the product still cannot connect to a wifi network. You robbed me.

Kept losing internet connection. After a year of aggravation threw it out.

I received one of the worst product. Below are issues 1. Wifi setup is pain not intuitive 2. Never able to do head alignment (tried multiple times and wasted lot of paper) 3. brand new printer say ink low 4. Nozzle alignment also had issues 5. Referred product manual videos but deep cleaning, cleaning nozzle not helping with head alignment

Will not connect with either of my computers…very very frustrated