Customer Ratings & Reviews

I could not get it to work nor could your Geek team....they advise I get a replacement.....there were none in store so it was ordered......after several days email told me that a replacement was not available.... Next day went to Best Buy again and bought a totally different printer......good luck to me

Check your software compatibility before buying. I failed to do so and due to that, I bought a printer that I can't use with the computer that I needed it to work with. Luckily my friend had a similar printer that we ended up using instead.

These printers are only good for about a year with little use.

I tried connecting the printer and does not configure to the laptop. When I contacted Cannon, they started mentioning the driver needed for the printer to connect to Wifi does not work in the Laptop. Hence I had to return the printer.

Piece of garbage that doesn't print. Since it doesn't let me print wirelessly, I bought a line to connect the printer directly to my laptop. That doesn't work either. It works 1 out of 20 times. Don't waste your money on it like I did.

ink has to be replaced to often. might need to purchase a different printer

I have had other brands of printer and they have only lasted about a year. Cannon has gone far beyond that and allowed me to buy printer cartridges ahead of time on sale.

Returned item. Unable to set up without downloading app, etc. Had Canon previously lasted long time but this one not as simple to use.

It was a problem from the very beginning. I ended up calling the Geek Squad for help.They had to come to install the printer and the agent could NOT fix it. Eventually I had to return it.

Terrible product! Less than a year old, and it prints erratically or not at all. Was set up professionally by Geek Squad too (Who always do a great job).

I have been using canon printers for years now and have generally had a good experience. I was very disappointed with the WiFi setup on this printer. After days of trying, I finally gave up and returned it.

Very bad to set up it took hours to see what was the problem

Pure garbagé, every device in the house could recognize and send print jobs to it, but the printer kept saying it was not online when it was. Never printed anything but the test page.

Spend a little bit more money on a printer. This one takes forever to set up and it doesn't work the way it's supposed to.

I had to return it as it had a bad memory card. I returned it with no problems as I have Geek Squad protection plan

I bought this printer 6 months back. It is very pathetic. Often hangs and you have to restart multiple time to print or scan. It works after you try multiple time restarting the printer. I thought Canon is good brand for printer, I will never buy the printer from Canon.

This printer did not last one week. It will not power up no matter what I do. I used it maybe 7 times. Astonishing failure.

Downloaded using the internet and 2x with the disk supplied with purchase. It wouldn't connect to my desktop. After an hour. I had to call Geek squad, but they were no help. Returned print back to store the same day. It was a father's day gift for my dad. So disappointed.

couldn,t set up, would never connect to my wireless network, had to return

Paper is always getting stuck, auto print head alignment didnt work, I was only able to print 5 sheets of paper before the print head alignment went crazy after another sheet of paper got stuck.